Asus RMA Woes

[SpyderTracks]

I'm not trying to create any scare stories, anyone buying off PCS, it's always worth paying for a good warranty direct with PCS exactly to avoid complications with manufacturer warranties, PCS are very trustworthy and have an extremely hands on approach at taking ownership of fixes themselves.

Remember, warranty covers issues arising from faulty components out of the factory, and failures normally will occur within the first year of ownership.

But felt this needed highlighting. Different product areas within a company often do have different approaches, so it's not necessarily related that a handheld segment would have the same approach as a motherboard section necessarily. But worth highlighting

 

[SpyderTracks]

Oooo, this is quite brutal

 

[SpyderTracks]

Oh, wow, looks like Asus is in federal trouble due to this, which is good as that's likely going to be the only thing that makes them try to do better

 

[TonyCarter]

It's not like we can take our motherboard money and tell PCS to use someone other than Asus and Gigabyte‽

 

[Scott]

It's not like we can take our motherboard money and tell PCS to use someone other than Asus and Gigabyte‽

Unlikely, I'm guessing there will be partnerships/contracts in place. Would be nice though.