Nice one Travel. Yeh it sucks when things go wrong, but companies can def make up for it with polite customer service, and if nothing else, just admitting they made a mistake/got behind
Enjoy!
Results 21 to 30 of 66
Thread: New Courier!
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09-12-11, 17:35 #21Expert Reputation: 4050
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I've not yet said anything useful, but feel free to give me +Rep anyway
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15-12-11, 20:42 #22Member Reputation: 27
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Had a replacement screen delivered on monday. Texted me the time slot - 9:52-10:52. Got the package at 10.20. The only downside I can think of is that I got the text at 9.24, which means if I was not in I would have just 28 minutes to make sure that someones is there to accept the parcel.
Great service.
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15-12-11, 20:50 #23Super Star Reputation: 1837
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Nice review of the delivery service travelsite, so have your first rep points from me
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15-12-11, 20:51 #24Master Moderator Reputation: 1161
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CityLink also does it but yes this is a fantastic decision on your part. I absolutely love DPD!
Originally Posted by PCS
We are pleased to announce that we have now oficially changed couriers to DPD.
After considering all other couriers on the market we chose DPD for their excellent track record of delivering parcels on time, and also because DPD are currently the only company that provides a 1 hour estimated delivery time window. All orders shipped from Monday 28th November will now be shipped with DPD. Any order dispatched prior to this has been shipped with Yodel or DHL.
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22-03-12, 19:30 #25Member Reputation: 2
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I started a thread a while ago about how bad yodel where and PCS subsequently started a poll for a new courier, glad to see DPD (or anyone else) now in there....
Just watch Watchdog tonight, I rest my case tonight about Yodel.....
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27-03-12, 19:02 #26Member Reputation: 0
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but will they deliver the new cooler master cosmos ll?
after ringing up to place a £2600 order i was told that i would have to pick the build up as they won't ship the case as it's to heavy!!!
i'm sorry, but i'm not driving 450 miles for 8 hours to pick up a case i just paid £320 for.
i will need to speak to dpd tomorrow to ask the question.
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27-03-12, 19:35 #27Grand Master Reputation: 2447
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i dont think its DPD that won't do it, i think its the size of the packaging they use, it obviously isn't big enough for a Cosmos II, it quite clearly says maximum measurements if you choose your own case
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27-03-12, 19:53 #28Expert Reputation: 3128
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As wozza said, the size of that case won't fit into the box provided by PCS. They obviously don't want to send it out badly packaged, as it'll most likely end up with you broken.
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27-03-12, 20:02 #29Grand Master Moderator Reputation: 5428
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wozza n corfate are right and also its going to weigh alot,
personally I'd pick it up, then you know its safe and it wont get dropped or damaged.CM Storm Trooper Pictures
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27-03-12, 20:07 #30Member Reputation: 0
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i just don't understand why they are going to sell a case that there not prepared to ship. west yorkshire is a long way from alot of people to go and collect.
it's a shame about the build, as pcs do some good quality componants that i cant find on other sites, and i didn't really want to compramise on certain parts by going somewhere else, when pcs do it all, and the case!!!
now it looks like i'll have to start again, picking and choosing, playing companys off against each other trying to get what i want in my build at a good price.
