Not at all PCS related, but DPD delivered my Firebox parcel yesterday which arrived 1 minute earlier than the slot they had given in the tracking details.
I am most displeased and will be writing a stern (if not abusive) letter to DPD demanding to know what the hell their driver was thinking being early!
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04-07-12, 11:54 #141Expert Reputation: 4086
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I've not yet said anything useful, but feel free to give me +Rep anyway
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04-07-12, 12:45 #142Rising Star Reputation: 1276
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LMFAO I had 3 different (RMA) and the DPD driver all 3 times was the same old guy it's good to know i'm keeping someone in a job.
Originally Posted by DeadEyeDuk
Give credit where credit is due hit the star give me(+rep)
Corsair Carbide Series 400R,i5-2500k@4.8ghz,Titan Fenrir EVO,Nvidia GeForce GTX 680,
120GB-SSD,2tb-HDD,TX650,8gb kingston HyperX,Maximus V GENE
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17-07-12, 17:02 #143Bright Spark Reputation: 140
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they have had TEN HOURS (8am-6pm) to deliver my package and they have failed to deliver as of yet. it is still ''out-for-delivery''.
i have had the front door open all day, and made a point to never leave the house or go far enough away to not hear the doorbell. i have no idea how DPD managed to miss a 10 hour delivery period but they have
my package is now showing on track as 'at delivery depot'...
edit again: apparently (http://www.trustpilot.co.uk/review/www.dpd.co.uk) the drivers are out until 7pm to ensure delivery. 46 minutes for redemption :SLast edited by Adli; 17-07-12 at 17:14.
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17-07-12, 18:02 #144Bright Spark Reputation: 140
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well they missed the 7pm slot too. very disappointed in DPD. didn't get a single SMS or Email update about anything happening with the order, other than 8am-6pm delivery slot.
ITS HERE! just as i posted that it wasn't a few minutes ago it turned up. it was a very busy day for DPD so the orders were delayed
Last edited by Adli; 17-07-12 at 18:09.
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17-07-12, 18:30 #145Expert Reputation: 4086
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Hopefully this will give others concerned about their deliveries hope and belief to hold on until the bitter end Originally Posted by Adli
well they missed the 7pm slot too. very disappointed in DPD. didn't get a single SMS or Email update about anything happening with the order, other than 8am-6pm delivery slot.
ITS HERE! just as i posted that it wasn't a few minutes ago it turned up. it was a very busy day for DPD so the orders were delayed
I've not yet said anything useful, but feel free to give me +Rep anyway
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17-07-12, 19:48 #146Bright Spark Reputation: 140
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quite. i must admit my **** was almost irredeemably lost at 7pm, but the poor driver somehow managed to still be happy after working almost 2 hours overtime with yet more deliveries to make. i had to cut him some slack for that. plus im very happy with my laptop Originally Posted by DeadEyeDuk
Hopefully this will give others concerned about their deliveries hope and belief to hold on until the bitter end
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03-08-12, 16:54 #147Member Reputation: 27
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Well I have waited in all day for my blown up PC to be collected by DPD for return to PCS. I should have had someone here between 9-5pm with a txt 1 hour before they come so "I can plan my day" , its now nearly 6 , sorry but every experience ive ever had with DPD has been poor.
:EDIT: used the collection number given to me by PCS to track when my PC would be collected and I get "Cannot find details for parcel number"
Oh this gets better !!! PC blows up Courier fails to turn up and its Friday ..... Im not happy to say the leastLast edited by Mark0; 03-08-12 at 17:21.
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03-08-12, 17:45 #148Member Reputation: 18
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DPD didn't make the pre 10am delivery so had to get onto PCS to enquire where the package was..after speaking to a rep online my order instantly updated and said it was out for delivery! Arrived about 20 minutes later...
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03-08-12, 20:40 #149Rising Star Reputation: 316
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Received another delivery from DPD recently.
They arrived within the alotted time period and the product was in perfect condition, just as the other three deliveries I have taken from them since I have been a PCS customer. No complaints here.Vortex II 15 | i7 2720QM | 8GB DDR3 1333 | Nvidia Geforce GTX 485M 2.0GB | 750GB 7.2k RPM HDD | 1920x1080 95% AUO Matte
Vortex II 17 | i7 2670QM | 8GB DDR3 1333 | Nvidia Geforce GTX 580M 2.0GB | 2x 750GB 7.2k RPM HDD | 1920x1080 72% AUO Matte
Vortex III 17 | i7 3720QM | 8GB DDR3 1600 | Nvidia Geforce GTX 680M 4.0GB | 750GB + 1TB 7.2k RPM HDDs | 1920x1080 72% AUO Matte
Previous owner of the Clevo W860CU, x8100 and MSI GX660R
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06-08-12, 16:10 #150Member Reputation: 27
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Waited in yet another day after they never showed up on Friday , DPD finaly show up at 5.05 pm , they collect my PC take it to the van and throw it on the floor behind the van .... quite simply disgusted by this 3rd rate delivery company and if I find my PC arrives at PCS damaged it will NOT be me paying for the damage.
VERY ANNOYED
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