Problem event: APPCRASH

[deabur]

Hi All,

Well i suppose its a welcome back to Windows I can get into my windows live email to view and receive messages however when I try to send or reply I get this: Any ideas???

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7601.17514
Application Timestamp: 4ce79912
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211319
Exception Code: e0434352
Exception Offset: 0000b9bc
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Dean

[Xoil]

Have you tried uninstalling it and reinstalling it?

[deabur]

Have you tried uninstalling it and reinstalling it?

I tried uninstalling the Bull guard security (if thats what you meant) and that hasn't worked ... Its my Hotmail account that Windows doesn't like, I can log into it and recieve emails however if I try to reply or send a new message it justs crashes and I get the above message???

Will I have to uninstall Windows 7??? can I do this without having the disc???

Dean

[dangro474]

Hi Deabur,

Which version of internet explorer are you currently using, and have you tried using any alternative browsers such as Google Chrome or Firefox?

[deabur]

Hi Deabur,

Which version of internet explorer are you currently using, and have you tried using any alternative browsers such as Google Chrome or Firefox?

Internet Explorer9 (64bit) ... I just tried firefox and weirdly a pop up said 'the silverlight plugin has crashed' however I can still send??? I would still like to sort out my original prob though

Dean

The same now happens on Chrome? silverlight crashed however I can send the message??? oh well at least I can now send messages

[Wozza365]

try downloading sliverlight from the microsoft website

[deabur]

try downloading sliverlight from the microsoft website

Cheers Wozza ... I upgraded silverlight and for now all seems cool

Dean