Lose Broadband Connection Evertime I Reboot PC

[Red Squirrel]

I had my new PC delivered earlier today and got it all setup and connected up my Scientific Atlanta (Cisco) 2100 CableModem to the onboard RJ45 ethernet port and my Virgin Media Broadband Internet worked 1st time of asking.
I then verified the Windows 7 home Premium and surfed the internet for a while using the pre-installed Internet Explorer 8 and everything was fine, when I switched the PC off and rebooted and opened up IE8 no web pages would load. I noticed that in the bottom right corner of the screen there was a red cross (on the monitor screen icon for the network connection) and then I got a pop up window appear on screen for dial-up internet.
I then went into INTERNET OPTIONS > CONNECTION and deleted the dial up connection as i'm connecting using LAN and managed to get the internet working again, but when I rebooted the PC I lose the internet connection again!! there must be a conflict somewhere thats causing this to happen.

Please Help it's driving me nuts

Red Squirrel


Processor (CPU)
Intel® Core™i5-760 Quad Core (2.80GHz, 8MB Cache) + Turbo Boost
Motherboard
ASUS® P7P55D-E: USB 3.0, SATA 6.0GB/s, CrossFireX™ SUPPORT
Memory (RAM)
4GB SAMSUNG DDR3 DUAL-DDR3 1333MHz (2 X 2GB)
Graphics Card
1GB NVIDIA GEFORCE GT240 PCI EXPRESS (3D BluRay Ready!)
Memory - 1st Hard Disk
1TB WD CAVIAR GREEN WD10EARS, SATA 3 Gb/s, 64MB CACHE
2nd Hard Disk
1TB WD CAVIAR GREEN WD10EARS, SATA 3 Gb/s, 64MB CACHE
1st DVD/BLU-RAY Drive
4x BLU-RAY ROM DRIVE, 16x DVD ROM (£36)
2nd DVD/BLU-RAY Drive
10x BLU-RAY RE-WRITER DRIVE, 16x DVD ±R/±RW (£89)
Memory Card Reader
INTERNAL 52 IN 1 CARD READER (READS XD, MS, CF, SD, etc)
Power Supply & Case Cooling
450W Quiet 80 PLUS Dual Rail PSU + 120mm Case Fan (£29)
Processor Cooling
SUPER QUIET 22dBA TRIPLE COPPER HEATPIPE CPU COOLER (£19)
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities
ONBOARD 10/100/1000 GIGABIT LAN PORT
USB Options
2 PORT USB 3.0 INTERNAL PCI EXPRESS CARD

[Gishank]

Windows will automatically detect (assuming it's connected to the router that has already been pre-configured) and configure internet and network access. So yeah, to be honest with you it's simple as plug and play. Is this windows installation one done by yourself from a retail disc? (Just checking)

[Rakk]

Did you turn off your cable modem before connecting to your new PC, if not you might try unplugging the cable modem and turning off your PC, and leaving it unplugged for about a minute (i.e. give it time to reset anything it wants to), then plugging it in and let it get organised and ready, and once it claims its ready turn on your PC.

Those cable modems can be a bit picky about anything including the order in which they are connected.

[PCS]

You should never get a popup for dial-up internet. Your computer would only assume dial-up if it's been configured this was, or if you have one of those viruses that make you dial an 0901 number (unlikely these days).

I suggest you remove all internet connections and try again. Also, if the network connection had a red cross, it seems as though the problem was related to your router?

[Sleinous]

Welcome to our forums! You can try this:





Shutdown and restart, hopefully it works now!

[Red Squirrel]

I don't have a router or wireless connection the cable modem just connects straight into the RJ45 port on the back of the PC, Windows 7 home premium 64 bit was installed by PC specialist

Please see attachment for the Network sharing centre (as i haven't switched the PC off overnight as I didn't want to lose connection to this very helpful forum)

[Red Squirrel]

If I then click on SEE FULL MAP I get the following

[Sleinous]

Yes, but, you probably still have a 56k data fax modem on the motherboard itself, and, for some unknown reason its taking over the connection. So, by disabling it, you should always get your LAN connection back through ethernet everytime on startup.

[Red Squirrel]

If I then click on Local area connection and look at the properties see attachment

[Sleinous]

You need to click on "change adapter settings" Can you post a screenshot of that please?

If I then click on SEE FULL MAP I get the following

This is normal if you're computer is not in a network, or, not in teh same network as you other PCs (e.g. Windows XP pcs are in the network "MSHOME" if you dont change you comp to this workgroup, you will not see the other PCs you may have connected to your network. If you have none at all apart fromt his computer then that screen is perfectly normal