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Bright Spark
Reputation: 140
Its also relevent whether he went for the dead pixel guarentee or not, I would assume that without it it would be the standard manufacturers terms which usually require somewhere between 4-10 dead pixels in the same area, one dead pixel is not usually enough for an RMA (and would make the no dead pixel guarentee rather pointless!
Of course if you did get the no dead pixel guarentee I would assume that you can RMA it fine.
It would be good if this was something PCS clarified in their FAQ section though, I looked but couldnt find anything.
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Master
Moderator
Reputation: 5899

Originally Posted by
for_the_buzz
If it doesnt it could be dead which are not as easy fixed. In fact some places even have a situation where there needs to be a certain amount of dead pixels in a certain radios for them to even accept back.

Originally Posted by
for_the_buzz
Not sure how PCS stand on this. Be interesting to find out actually.

Originally Posted by
Finn
It would be good if this was something PCS clarified in their FAQ section though, I looked but couldnt find anything.
For monitors I think it does entirely depend on what the manufacturer deems to be too enough dead pixels for a replacement, and since PCS offer monitors from a couple of different manufacturers it may not be the same for each manufacturer (of course I could be wrong) making it not quite as simple as just one number.
Though talking about laptops here, I don't know how many manufacturers there are providing the screens, it could be one, it could be many.
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Bright Spark
Reputation: 140

Originally Posted by
Rakk
I think it does entirely depend on what the manufacturer deems to be too enough dead pixels for a replacement, and since PCS offer monitors from a couple of different manufacturers it may not be the same for each manufacturer (of course I could be wrong) making it not quite as simple as just one number.
At the very least clarification of what the dead pixel guarantee gives you over not having it would be good, and either spec out what each manufacturer offers or provide links to those manufacturers.
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Super Star
Moderator
Reputation: 1884
we-uncover-the-dead-pixel-policies-for-every-major-lcd-maker/
Also Samsung as an EG
What Is Samsung's Dead Pixel Policy?
One or two dead pixels out of the approximately 1.3 million pixels on a typical LCD television is acceptable. Generally, then, if you have only a few dead pixels, service is not an option.
With that said, Samsung does have a Dead Pixel Policy. Receiving warranty service depends on:
The number of dead pixels
The location of the dead pixels
The color of the dead pixels
The size of the LCD TV screen

If I've helped at all please feel free to add Rep by clicking the little star
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Apparently (according to the PCS welcome booklet) for laptops I would need a minimum of 3 stuck pixels to warrant a screen replacement.
So... I have to put up with this red pixel in the middle of my screen? I only got my laptop at the end of last week :/
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Just hope another 2 pop up in the next few weeks
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