windows has recovered from an unexpected shutdown

[Al.Neri]

after coming back to my pc after being away from it for about 20 minutes, I found that it has rebooted itself and was waiting at the login screen. once I had logged in, I got a dialog box saying "windows has recovered from an unexpected shutdown", then a progress bar appeared while it was checking for solutions.

after that, it closed down leaving me with no clue as to what caused it. is there any way of finding out what caused it?

[stegor]

You could look in the event logs but it might not tell you anything especially if it was just a kernal fault. There will be a dump available but that will tell you even less.
Wouldn't worry about it unless it happens a couple more times.

[Al.Neri]

it just happened again, this time I managed to view the details:

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800A12F4E0
BCP2: FFFFF88004A3A768
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\062412-11856-01.dmp
C:\Users\USER\AppData\Local\Temp\WER-21949-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


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I tried to check the 2 files that it suggests could describe the problem, but was told that access was denied.

any ideas?

[vanthus]

BCCode: 116 is usually caused by a graphics card driver problem,
try reinstalling/updating driver with a clean install.