No matter where you order a computer from,things can sometimes go wrong,
I myself had a few problems when I first received my computer,but PCS sorted them all out.
Their customer support is second to none in my experience,they will sort things out given the chance,just try to have a little patience & all will be made good.
Results 11 to 17 of 17
Thread: voice your opinion here.
-
08-07-12, 16:43 #11Master Moderator Reputation: 9389
- Join Date
- Sep 2010
- Posts
- 5,701
- Rep
- 9389
-
08-07-12, 16:44 #12Grand Master Reputation: 5581
- Join Date
- Jan 2012
- Posts
- 6,436
- Rep
- 5581
Agree 100%
Originally Posted by vanthus
No matter where you order a computer from,things can sometimes go wrong,
I myself had a few problems when I first received my computer,but PCS sorted them all out.
Their customer support is second to none in my experience,they will sort things out given the chance,just try to have a little patience & all will be made good.
HAF-X i7-2700k Quad Core - 2GB NVIDIA GEFORCE GTX 680 SLI - 240GB INTEL® 520 SERIES SSD - 2TB WD CAVIAR BLACK - CORSAIR 1200W PRO SERIES - COOLIT ECO II FAT BOY - NZXT Sentry 2 Fan Controller - Asus Xonar DX Sound card - 3 x ASUS VG278H 27" Monitor 3D
If I've helped you please feel free to add a Rep by clicking on the little sheriff badge in the left bottom corner
-
08-07-12, 20:59 #13Rising Star Reputation: 1276
- Join Date
- Apr 2012
- Location
- South West England Wiltshire
- Posts
- 772
- Rep
- 1276
Hope they step their game up & email me tomorrow.
Give credit where credit is due hit the star give me(+rep)
Corsair Carbide Series 400R,i5-2500k@4.8ghz,Titan Fenrir EVO,Nvidia GeForce GTX 680,
120GB-SSD,2tb-HDD,TX650,8gb kingston HyperX,Maximus V GENE
-
09-07-12, 15:09 #14Rising Star Reputation: 1276
- Join Date
- Apr 2012
- Location
- South West England Wiltshire
- Posts
- 772
- Rep
- 1276
Received an email today all is sorted and hope to have my pc back soon pcspecialist have even reset my warranty as a good gesture.
Give credit where credit is due hit the star give me(+rep)
Corsair Carbide Series 400R,i5-2500k@4.8ghz,Titan Fenrir EVO,Nvidia GeForce GTX 680,
120GB-SSD,2tb-HDD,TX650,8gb kingston HyperX,Maximus V GENE
-
09-07-12, 15:10 #15Grand Master Reputation: 5581
- Join Date
- Jan 2012
- Posts
- 6,436
- Rep
- 5581
That is great mate Originally Posted by Narcotics
HAF-X i7-2700k Quad Core - 2GB NVIDIA GEFORCE GTX 680 SLI - 240GB INTEL® 520 SERIES SSD - 2TB WD CAVIAR BLACK - CORSAIR 1200W PRO SERIES - COOLIT ECO II FAT BOY - NZXT Sentry 2 Fan Controller - Asus Xonar DX Sound card - 3 x ASUS VG278H 27" Monitor 3D
If I've helped you please feel free to add a Rep by clicking on the little sheriff badge in the left bottom corner
-
09-07-12, 15:34 #16Rising Star Reputation: 1276
- Join Date
- Apr 2012
- Location
- South West England Wiltshire
- Posts
- 772
- Rep
- 1276
Paul Harrison is the guy to talk too I asked if I could get my old gpu back as it was overclocked and aesthetically looked better only asked this like 8 minutes ago & just got sent this. Originally Posted by rubensolo
That is great mate
No problem, have managed to actually find a Jetstream version for you and given to the RMA team!Last edited by Narcotics; 09-07-12 at 15:36.
Give credit where credit is due hit the star give me(+rep)
Corsair Carbide Series 400R,i5-2500k@4.8ghz,Titan Fenrir EVO,Nvidia GeForce GTX 680,
120GB-SSD,2tb-HDD,TX650,8gb kingston HyperX,Maximus V GENE
-
17-07-12, 10:52 #17New Member Reputation: 0
- Join Date
- May 2012
- Posts
- 2
- Rep
- 0
I have placed an order for my laptop on 24th of June, Vortex III with a 7970M that said ETA July back then. I assumed this means they will have it in stock starting July.
A few days later after placing my order, the label was changed to 18th of July...
I have been waiting patiently, but now the label has been changed again to 23rd of July. Thats a whole month and my laptop has not even entered production stage. I tried emailing them, asking about what additional wait times can I expect. I got a general answer two days later, basicly saying it will be ready when it will be ready.
I tried calling them on the phone, but I gave up two times bacause of the ridiculous wait times. Of course their phone status bars show almost zero wait times.
I will try to call them later today, but up to now, I truly regret choosing PC Specialist. By the time I will get my laptop it will be outdated if it goes like this. I need to check the label for the GPU to have at least some idea what is going on as I receive no updates. This is not good service.
Reply With Quote
