Can't burn file to DVD

[bwfc]

My Vortex i7 won't burn files to a DVD. Using Windows own software and I get an message saying I'm burning too fast for the DVD I have in, I was burning at x2 speed and the DVD was a Maxell DVD-R, I have burned 100's of these at x8 on my 10 years old PC!

Mnaged to burn the files on the office PC, 10 months old and at x16 speed using the same DVD's.

I suspect the DVD drive aint writing...

Any ideas?

[vanthus]

Try imgburn,it's free,failing that ,could be your dvd drive.

[PCS]

If you still haven't solved this please contact our call centre on 0844 499 4000 for further diagnosis and advice.

[bwfc]

I'm going to organise a RMA.

I get a power calibration error when using ImgBurn or Nero.

I have also noticed I haven't got Cyberlink software on my machine too.

Is it a case of swapping the DVD drive or the motherbaord?

[pengipete]

You could try Nero's Info Tool - http://www.nero.com/enu/support-nero...utilities.html - it may give you some clues.

[vanthus]

I'm going to organise a RMA.

I get a power calibration error when using ImgBurn or Nero.

I have also noticed I haven't got Cyberlink software on my machine too.


Is it a case of swapping the DVD drive or the motherbaord?

You say cyberlink isn't installed,do you mean by this you have a bluray drive,If so install software disc that you should have supplied, super multi blue or something like that,this will install cyberlink,also it might install some software to solve your problem,but that's a long shot.

[bwfc]

Yes its Blueray, only DVD/Cd that came with the laptop was Windows7 and Nero 9.

Ran the Nero tool and it came back saying:


Drive Information
------------------
Drive : Optiarc BD ROM BC-5500H
Type : Blu-ray COMBO DL
Firmware Version : 1.00
Buffer Size : 8 MB
Date : ?
Serial Number : 0721318E111
Vendor Specific : Mar02,2010
Drive Letter : D:\
Location : 3:0
Mechanism : Tray
Read Speed : 8.0 , 6.0 , 5.0 , 4.0 , 2.5 X
Write Speed : 8.0 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : Yes
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : Yes
Read BD-R : Yes
Read BD-RE : Yes
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-R DL : No
Read HD DVD-RAM : No
Read HD DVD-RW : No
Read HD DVD-RW DL : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write DVD-RAM : Yes
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-R DL : No
Write HD DVD-RAM : No
Write HD DVD-RW : No
Write HD DVD-RW DL : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : No
SolidBurn : No
Labelflash : No
LightScribe : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : none
Changes User : 5
Changes Vendor : 4

CSS : Yes
CPRM : Yes
AACS : Yes
VCPS : No

DVD-R won't even start burning using ImgBurn and Nero, says its not compatible with the drive!

[pengipete]

Most obvious thing to try is a different brand of disk. Optical drives can be a bit funny sometimes.

[windyy]

change another dvd burner? winx dvd author might help you solve this problem.

http://www.winxdvd.com/dvd-author/

[JSG10]

I think they may have had a bad batch of Optiarc (Sony) drives as I've just replaced mine which kept having burning errors. Would read fine but kept messing up when burning despite updating firmware etc Now got a Phillips Liteon drive in and it *appears* to work fine. Its quiter too when in use which is nice No problems with it yet.
Only trouble you've got is its in a laptop not a desktop. Quite a bit more tricky to replace :S