Recent content by Cazandi

Hi all thanks for your help. I've somehow fixed it! I removed the RAM, graphics card and modem and gave the whole thing a good clean with air duster and a soft natural brush. Plugged it in and it started up! Then replaced one stick of RAM - still worked. Added the second. Wouldn't start up...

Hi, thanks, I think I've managed to do this via Conversations, hopefully that's the right way to DM?

Thanks, I have been booting it from the HDD rather than the SSD since purchase and it's been running fine up til now. I spoke to PCS on the phone last night and they said they'd take it in to repair, but it would take a month and I'd have to pay for transport and any parts. There's no way we can...

The SSD is completely disconnected from the motherboard, so I don't think it's doing much, but thanks for the suggestion. Update - Actually, I've just managed to completely remove it and it made no difference. Also tried disconnecting the HDD in case that made any difference but it didn't...

PCS bought from Curry's in March 2020. Spec: Tornado R3i Gaming PC AMD Ryzen 3 GTX 1650 1 TB HDD 120 GNB SSD Firstly just to add that this machine didn't work when we first received it, and turned out to have two faults. One was a faulty graphics card, which was replaced by PCS (though a...