Recent content by JackS96

Big fan of this mouse. Had it since 2015! They're a nice little addition when playing Old School Runescape for me. I imagine they'd serve you well in a bunch of MMOs really.

I believe PCS are looking at RAM as a possible issue as well. Sounds like my next move. Thank you for taking a look, I appreciate it. Also, I don't know how relevant this may be, but when I went to use my PC this morning (after disabling core performance boost in my BIOS to prevent random...

Ah right, sorry about that. It should be public now.

Here you go: https://drive.google.com/drive/folders/1Jk4q1Xl-ec7E_-YFNzam_kG9su-B_eKv

I've just had a look in my Windows folder but I can't see a memory.dmp file anywhere. Would it be found in a specific folder? I can see some WHEA dumps in a LiveKernelReports folder.

This is what I can see on the System Information window.

So I've just had another unexpected crash while using Netflix in Firefox. This is with the new chipset drivers installed. Event viewer brings up the same error message. I'm not sure if the following screenshot is of any help in relation to confirming that?

So this is what they asked me to send (I could find this under Device Manager) and after I sent this they replied saying my chipset needed updating: This was basically showing up as some kind of mystery device and was flagged in Device Manager for having no driver. This was after a clean...

They actually just got back to me and told me my chipset drivers needed updating, so I've gone ahead and installed the latest drivers. Now that they've been installed I'll see if there's some more improvement to the stability. Before that though, I disabled core performance boost via my...

So another update: There's a good chance it's a CPU issue. I've checked out event viewer and every time there's a crash I get the following error in event viewer: A fatal hardware error has occurred. Reported by component: Processor Core Error Source: Machine Check Exception Error Type...

While installing windows? I deleted all the partitions for the drive I wanted to install windows to, then installed it in the unallocated space. If you meant downloading GPU drivers, I left that up to Windows updates.

Update: Still crashing. It's happened 3 times while I've been trying to work, seemingly at random. One time while I was browsing file explorer, one time while I was inputting text and another time about 20 seconds after I logged in from the second reboot. This was a completely clean windows...

All done! It's late now, but I'm going to give my games a whirl after work tomorrow and see how they perform, though I'm pretty confident the issue is taken care of now. Thanks both for your help :)

Okay great. Will it be able to differentiate the Windows drive from the non-Windows drive somehow? Or does it highlight how much remaining space is available on each drive or something?

I see. Is that included as a step in the media creation tool software that you download from Microsoft's website, or does it require something else?