Recent content by Tanziebob

I just wanted to come here and give an update. Following the above, and research myself, I actually emailed the PCS complaints department, because as was suggested here and elsewhere, I felt that the issues we'd faced were due to a cooler that wasn't suitable for the build. I spent some time...

I must be going blind .. I can't see anyone saying that PCS sold me a computer with inappropriate parts in it. But anyway. Just to clarify a little here ... I didn't "build" it myself .. it was bought off the shelf, pre-built by PCS, and sold via PC World. So what you're saying is that I was...

A couple of years ago, I bought two identical computers. Within a year, the first one had the CPU cooler fail. Unsurprisingly, as there is obviously a problem with these coolers, the second one appears to have also failed. It is getting sent back to be assessed and repaired and, ideally, I'd...

Well I've sent them a message - really can't be bothered trying to ring them because it takes forever to get through, and I'm not in any rush to get pretty lights. Normally get a reply in 1-2 weeks through the message system. I'm hoping they'll just send me a replacement without any faff.

Do you think it will be the cable or the strip itself? Because the strip looks easy to replace, but I have no idea with the wire :P

Okay I tracked down the other end - primarily by looking up the specs of the motherboard and working out roughly where it SHOULD be plugged into :P Both ends are secure. Armory Crate doesn't appear to see it at all (it keeps suggesting I plug something in). There are two potential places for...

Unfortunately I can only find one end of it .. it did seem a bit loose on the LED strip end, as it managed to detach itself almost as soon as I touched it .. and was a right palavar to get reconnected. The other end disappears under solid bits of case and I couldn't find where it appeared...

I've got a PCS computer less than a year old, has just been away under RMA for weeks getting the cpu pump/cooler replaced. It came back and the LED case strip doesn't seem to be working. Fans front and rear colours are there, along with the LED on the pump, but nothing from the strip around...

Kinda wish I'd been brave enough to do that now. My computer has been on its way back to PC Specialist since Friday morning .. and they still haven't received it. Turns out DPD have either lost it or damaged the packaging to such an extent that they're having to repackage it, depending which...

I've actually just been on the phone to them. It does mean I'll be without a computer for around a week or so (or at least, that computer), but they're going to pick up on Friday and repair it for me. I'm assuming it will just be like for like components and, from what I gather, it sounds like...

I mean .. if I try to fix this myself by getting in there .. and I break something .. I'm assuming that's it. It is no longer covered under warranty and I have an expensive breezeblock ...

Unfortunately I'm the most techy person I know .. so that's not saying much :P

oh god .. that all sounds awful :-(

No I didn't apply the BIOS file .. when I first got the computer I asked PCS if I needed to do anything with it, and they said no .. so I've not touched it. Hadn't even realised that link was there until I came back to look at it for this problem. I don't like fiddling with the BIOS, unless...

I must admit that is what I'm concerned about. To be completely honest, I didn't even realise what type of cooler it was, when I bought it - it wasn't something I was focussed on and every computer I've bought before this was cooled by fans/radiators. I've sent messages to PCS through the...