Recent content by tpcosgrave

Well, the computer got here in the end! Yesterday. The second package of various bits and bobs still not here and supposed to arrive today. FedEx have been dire altogether. But the computer did get here in one pices thankfully.

I stand corrected!

Are they scaled up enough though? I always thought they were a smaller scale company for the UK, France and Ireland only.

I would have thought DPD weren't big enough for a customer like PCS. I was thinking UPS would be better, based on previous experience with them. FedEx are pretty dreadful as far as I can see, at least at their entry level product.

FedEx phone call tells me it is in Customs in Ireland and I will get an update on Monday. If only their scanning would pick it up! A strongly worded letter to PCS telling them they should get rid of FedEx is in the offing I think. I've used the other global services for shipping before and they...

So now my PC, which was in Stansted, was taken out of Stansted and sent back to Ridgemont where it had been the previous day. FedEx e-mail support has been absolutely hopeless so calling them now.

I agree - I escalated mine and lo and behold, it started moving.

Okay so I was wrong when I said Belgium, it was in the UK all the time - BE is not just Belgium, it is also Bedford! It's now in Stansted awaiting transport to Dublin. Got an apology from FedEx today too. Estimated delivery is next Tuesday. At least I know where the thing is now...

So my PC is in Belgium and will be delivered to Ireland on the 20th. So much for 2 to 3 days! No fault of PCS, this is all on FedEx. At least they found the PC but I am fuming.

I hope that's what it is because PCS are saying something is wrong with FedEx scanning systems... It's 3 days late at this point (although it is the date FedEx estimated the delivery at when it was picked up at PCS) - how long did it take to deliver to you after dispatch?

Well my PC is now in a black hole somewhere. PCS telling me it's been shipped but the scanning isn't updating - apparently this is a problem with many PCS customers at the moment. FedEx haven't got a clue where the package is but have escalated the case. It would be an understatement to say...

Been away since I last posted, delivery is expected on Wednesday!

It's dispatched!!!

Into testing and QC today and also into Awaiting Dispatch today! Holy moly, I wasn't expecting that!! Should be here (Dublin) Monday or Tuesday...

Well, I got the good word this morning - my order went into building today after 24 working days!