new pc
- Thread starter steveuk87
- Start date
steveuk87
Super Star
Case
PCS MAELSTROM T900 BLACK GAMING CASE (£59)
Processor (CPU)
AMD PHENOM II X6 1090T (3.20GHz/9MB CACHE/AM3/125W) - BLACK EDITION
Motherboard
ASUS® M4A79XTD EVO: DUAL DDR3, S-ATA II, 2 x PCIe x16, 2 x PCIe x1, 2 x PCI
Memory (RAM)
8GB CORSAIR XMS3 DUAL-DDR3 1600MHz - LIFETIME WARRANTY
Graphics Card
1GB ATI RADEON™ HD 5670 PCI EXPRESS - DirectX® 11
2nd Graphics Card
NONE
3rd Graphics Card
NONE
Memory - 1st Hard Disk
250GB SERIAL ATA 3-Gb/s HARD DRIVE WITH 8MB CACHE (7,200rpm)
2nd Hard Disk
250GB SERIAL ATA 3-Gb/s HARD DRIVE WITH 8MB CACHE (7,200rpm)
RAID (HDD 1 & 2)
RAID 0 (STRIPE) (£9)
1st DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
2nd DVD/BLU-RAY Drive
NONE
Memory Card Reader
NONE
Power Supply & Case Cooling
450W Quiet 80 PLUS Dual Rail PSU + 120mm Case Fan (£25)
Processor Cooling
SUPER QUIET 22dBA TRIPLE COPPER HEATPIPE CPU COOLER (£19)
Sound Card
ONBOARD 8 CHANNEL (7.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities
ONBOARD 10/100/1000 GIGABIT LAN PORT
USB Options
6 x USB 2.0 PORTS @ BACK PANEL (MIN 2 FRONT PORTS) AS STANDARD
Modem
NONE, I WILL BE USING BROADBAND
Floppy Disk Drive
NONE
Firewire & Video Editing
NONE
TV Card
NONE
Operating System
Genuine Windows 7 Home Premium 64 Bit - inc DVD & Licence (£79)
Office Software
NO OFFICE SOFTWARE
Anti-Virus
KASPERSKY ANTI-VIRUS 2010 - 1 Year Licence for 1 PC (£8)
Monitor
32" VIEWSONIC CD3200 LCD MONITOR (inc. Speakers & Stand) (Special Offer) (£249)
2nd Monitor
NONE
DVI Cable
NONE
Keyboard & Mouse
Logitech® Cordless Desktop EX100 Keyboard & Optical Mouse (£18)
Thats basically what i ordered... Spoke to Tech Support, but they say its a currupt Windows :/ haha my DVD aint even showing that i have HDD when i try and "reinstall"windows :/ ah well wait till i finish work and then see!!
Thanks for the replies guys
PCS MAELSTROM T900 BLACK GAMING CASE (£59)
Processor (CPU)
AMD PHENOM II X6 1090T (3.20GHz/9MB CACHE/AM3/125W) - BLACK EDITION
Motherboard
ASUS® M4A79XTD EVO: DUAL DDR3, S-ATA II, 2 x PCIe x16, 2 x PCIe x1, 2 x PCI
Memory (RAM)
8GB CORSAIR XMS3 DUAL-DDR3 1600MHz - LIFETIME WARRANTY
Graphics Card
1GB ATI RADEON™ HD 5670 PCI EXPRESS - DirectX® 11
2nd Graphics Card
NONE
3rd Graphics Card
NONE
Memory - 1st Hard Disk
250GB SERIAL ATA 3-Gb/s HARD DRIVE WITH 8MB CACHE (7,200rpm)
2nd Hard Disk
250GB SERIAL ATA 3-Gb/s HARD DRIVE WITH 8MB CACHE (7,200rpm)
RAID (HDD 1 & 2)
RAID 0 (STRIPE) (£9)
1st DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
2nd DVD/BLU-RAY Drive
NONE
Memory Card Reader
NONE
Power Supply & Case Cooling
450W Quiet 80 PLUS Dual Rail PSU + 120mm Case Fan (£25)
Processor Cooling
SUPER QUIET 22dBA TRIPLE COPPER HEATPIPE CPU COOLER (£19)
Sound Card
ONBOARD 8 CHANNEL (7.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities
ONBOARD 10/100/1000 GIGABIT LAN PORT
USB Options
6 x USB 2.0 PORTS @ BACK PANEL (MIN 2 FRONT PORTS) AS STANDARD
Modem
NONE, I WILL BE USING BROADBAND
Floppy Disk Drive
NONE
Firewire & Video Editing
NONE
TV Card
NONE
Operating System
Genuine Windows 7 Home Premium 64 Bit - inc DVD & Licence (£79)
Office Software
NO OFFICE SOFTWARE
Anti-Virus
KASPERSKY ANTI-VIRUS 2010 - 1 Year Licence for 1 PC (£8)
Monitor
32" VIEWSONIC CD3200 LCD MONITOR (inc. Speakers & Stand) (Special Offer) (£249)
2nd Monitor
NONE
DVI Cable
NONE
Keyboard & Mouse
Logitech® Cordless Desktop EX100 Keyboard & Optical Mouse (£18)
Thats basically what i ordered... Spoke to Tech Support, but they say its a currupt Windows :/ haha my DVD aint even showing that i have HDD when i try and "reinstall"windows :/ ah well wait till i finish work and then see!!
Thanks for the replies guys
Attachments
Gorman
Author Level
If the machine does need a reinstall and raid is still set within BIOS it is quite likely you will need to load the raid drivers on the drive selection screen. The drivers will be on your mainboard CD.
Just a quick one, does the RAID BIOS show up when booting? This is a page that briefly shows the condition of nay active RAID partitions, if it does, and it says they are healthy, then just do as Gorman said and load the drivers from the supplied motherboard disk when loading Windows.
If it says the RAID configuration has failed for any reason, you may want to check inside the PC just to ensure the SATA connections are in firmly, as they can be quite loose fit connections and can creep out occasionally during transit.
If all else fails, let us know where you get up to when you get time and we'll advise the next best step.
If it says the RAID configuration has failed for any reason, you may want to check inside the PC just to ensure the SATA connections are in firmly, as they can be quite loose fit connections and can creep out occasionally during transit.
If all else fails, let us know where you get up to when you get time and we'll advise the next best step.
Attachments
steveuk87
Super Star
haha cheers guys, yeah just waiting for a freind to bring round a VGA cable and then i can get cracking.. The Raid Bios does show the hard drives as healthy and working, just not in the normal BIOS so guess i'll just have to reload the drivers.. :/
Steve
Steve
Attachments
Gorman
Author Level
This would explain all the symptoms you described.
Attachments
steveuk87
Super Star
ok.. day 3... still no luck!! getting a little frustrated now!!
*Have tried all the connections inside the pc, nothing seems to be loose or out of place
*Changed Bios Settings from RAID to IDE, this actually picks up both HDD but says no OS can be found. When i try and install windows 7 from DVD only 1 HDD is picked up in the install process and i am unable to actually install windows to it.
*loaded/installed all RAID drivers from motherboard DVD, even from vista and xp. There is a little check box that says "hide uncompatible drivers" and when that is checked no Drivers show up at all apart from 1 vista 64bit Raid driver.. the windows 7 drivers are apparently not compatible with windows 7 :/
*Tried formatting/partitioning HDD and still same problem as last bullet point.
*Tried a repair, but says it cannot fix error
*tried a check disk, which restored ALOT of files which didnt do anything
Not being funny but this is getting beyond a joke now, i paid alot of money for this system and i expected it to be working when it got here, considering the testing and QC it goes through.
So any more advice anyone?
Steve
*Have tried all the connections inside the pc, nothing seems to be loose or out of place
*Changed Bios Settings from RAID to IDE, this actually picks up both HDD but says no OS can be found. When i try and install windows 7 from DVD only 1 HDD is picked up in the install process and i am unable to actually install windows to it.
*loaded/installed all RAID drivers from motherboard DVD, even from vista and xp. There is a little check box that says "hide uncompatible drivers" and when that is checked no Drivers show up at all apart from 1 vista 64bit Raid driver.. the windows 7 drivers are apparently not compatible with windows 7 :/
*Tried formatting/partitioning HDD and still same problem as last bullet point.
*Tried a repair, but says it cannot fix error
*tried a check disk, which restored ALOT of files which didnt do anything
Not being funny but this is getting beyond a joke now, i paid alot of money for this system and i expected it to be working when it got here, considering the testing and QC it goes through.
So any more advice anyone?
Steve
Hi Steve please contact our call centre and they can talk you through the install and set up, when the system is set to raid the drives wont be detected as normal in the bios and with it being a AMD system it will require a driver at the hard drive select screen, our support can talk you through this, if you PM your order number to me i can get one of our support staff to call asap
Hi Steve,
It would be better to call Technical Support when you are with your PC so they can talk you through step by step. I read in a previous post that you work during office hours however our Call Centre is also open on Saturday 9:00AM - 1:00 PM so feel free to call us then.
It would be better to call Technical Support when you are with your PC so they can talk you through step by step. I read in a previous post that you work during office hours however our Call Centre is also open on Saturday 9:00AM - 1:00 PM so feel free to call us then.
Gorman
Author Level
Come on then, spill. what was the fault?
steveuk87
Super Star
haha Cheers Paul, the problem was the BIOS settings had for port 1-4 & 5-6 as RAID, but the DVD drive was in port 4.. had to swap this to port 6, and change the settings to IDE for 5-6..
This allowed me to then install the drivers needed to find the HDD!!
Afterwards, had to re-install (not that it could find a previously installed) version of Windows 7
haha fun and games
My internet screwed up after i got the PC up and running!! haha fixed that now aswell, its running sweet as. So thanks very much guys, cant wait to get my proper leads sorted!!
Steve
This allowed me to then install the drivers needed to find the HDD!!
Afterwards, had to re-install (not that it could find a previously installed) version of Windows 7
haha fun and games
My internet screwed up after i got the PC up and running!! haha fixed that now aswell, its running sweet as. So thanks very much guys, cant wait to get my proper leads sorted!!
Steve
steveuk87
Super Star
haha cheers buddy..
heres a helpful link for an error message that i was getting whilst trying to install windows 7.. hope it helps others!
http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/3021b3aa-ce05-4cfa-8119-a531ed2e4d63
Steve
heres a helpful link for an error message that i was getting whilst trying to install windows 7.. hope it helps others!
http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/3021b3aa-ce05-4cfa-8119-a531ed2e4d63
Steve
steveuk87
Super Star
Bsod
Hey guys,
after finally getting over the initial problem of the PC not working, i am receiveing 2-3 BSOD's a day! sometimes straight after it restarts and gets to my desktop it crashes out again! i'll try and upload one of the reports later tonight if it lets me! may have to RMA to get it sorted, or Format and start again!
All the drivers are up to date and with 8GB Ram it shouldnt be BSODing when just on desktop with only Kaspersky running :/
Steve
Hey guys,
after finally getting over the initial problem of the PC not working, i am receiveing 2-3 BSOD's a day! sometimes straight after it restarts and gets to my desktop it crashes out again! i'll try and upload one of the reports later tonight if it lets me! may have to RMA to get it sorted, or Format and start again!
All the drivers are up to date and with 8GB Ram it shouldnt be BSODing when just on desktop with only Kaspersky running :/
Steve
Gorman
Author Level
Your right, it shouldnt BSOD at all. Can we get a look at one of those blues? either a pic or the error code would be great.
misterdave
Enthusiast
Could you upload your recent minidumps? (found in C:\windows\minidumps) I'm sure one of us can analyse the dumps and offer a solution.