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  1. Smoggyuk

    PCSPECIALIST, PCSPECIALIST Just recently order this specs…

    I have just spoken to this polite gentleman on the phone! everything is sorted and I have emailed to confirm the changes. You saved this customer a bunch of money and he is way better off for it. Thanks again all, happy New Year!
  2. Smoggyuk

    PCSPECIALIST, PCSPECIALIST The Xmas Thread!

    Although I come and go on the forums, I appreciate everyone and everything that is posted here. It's a thankless role in the grand scheme of things! Have a fantastic Christmas everyone and reach out to me if you require any assistance with your orders. Thankfully, Santa has visited early and I...
  3. Smoggyuk

    PCSPECIALIST, PCSPECIALIST The Great RTX 3060ti Wait and Delivery Thread

    Hello All, I wanted to check in and I hope you are all safe and enjoying the run-up to the festive period. PCSpecialist have every hand on deck, working extraordinary amounts of overtime and working through some weekends *Plays worlds smallest violin*. But overall, PCSpecialist is...
  4. Smoggyuk

    PCSPECIALIST, PCSPECIALIST RTX 3080

    Your finance contract goes live at the point of dispatch, the 12 month interest free period also starts from this date. No payment is due within the first 12 months, unless you wish to settle the 0% interest balance in this time.
  5. Smoggyuk

    PCSPECIALIST, PCSPECIALIST RTX 3080

    Correct, this was just the example used to keep it clean :)
  6. Smoggyuk

    PCSPECIALIST, PCSPECIALIST RTX 3080

    Good afternoon, I just wanted to check in and provide an update. A certain situation has recently just been brought to our attention. It is quite surprising to see and we apologise for the small number of customers that this has affected. We have found that some customers have found ways...
  7. Smoggyuk

    PCSPECIALIST, PCSPECIALIST No Service

  8. Smoggyuk

    PCSPECIALIST, PCSPECIALIST No Service

    You are always welcome to email me directly, just send me a personal message with your email and your concerns. I will try my best to get back to you today but as you can imagine, we are extremely busy. We are adjusting the best we can under the circumstances, and I can say with complete...
  9. Smoggyuk

    PCSPECIALIST, PCSPECIALIST RTX 3080

    Without sounding like a politician and avoiding the question. I cannot comment on orders made through PCSpecialist on the forums. I also will not be able to provide order details from another customer, knowing that you seek to compare the reasoning IF a build has been completed prematurely this...
  10. Smoggyuk

    PCSPECIALIST, PCSPECIALIST RTX 3080

    Unfortunately, I have not been active on the forums recently. We are being hit extremely hard with the incoming workload. My official job description does not include looking after the forums, but I thought I would take time out of my shift to help with customers. This is because I do really...
  11. Smoggyuk

    PCSPECIALIST, PCSPECIALIST Customer support services update

    Unfortunately, I have not been active on the forums recently. We are being hit extremely hard with the incoming workload. My official job description does not include looking after the forums, but I thought I would take time out of my shift to help with customers. This is because I do really...
  12. Smoggyuk

    PCSPECIALIST, PCSPECIALIST RTX 3080

    PCSpecialist have provided email communications regarding this particular component and the shortages that we have been facing, we have received some that were unexpected, but again not enough to fully saturate the demand.
  13. Smoggyuk

    PCSPECIALIST, PCSPECIALIST RTX 3080

    You have the CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET selected, this is the reason for the order delay. I have emailed you to discuss.
  14. Smoggyuk

    PCSPECIALIST, PCSPECIALIST Customer support services update

    That is quite costly, and we apologise for any customers in this position, we wish we had an alternative method in place to support this type of situation, but we can only be as inclusive as our services allow. I am lucky to have these numbers included with my price plan and I could not imagine...
  15. Smoggyuk

    PCSPECIALIST, PCSPECIALIST RTX 3080

    I would recommend checking my newest post regarding our customer support services and the situation that we are in. We will absolutely get to your enquiry as soon as possible, thanks for your patience.
  16. Smoggyuk

    PCSPECIALIST, PCSPECIALIST Customer support services update

    I would also like to note that if you have received a build date from our automatic system that suggests March, please ignore this as it is an error. We are working on this to provide a more accurate automatic update service.
  17. Smoggyuk

    PCSPECIALIST, PCSPECIALIST Customer support services update

    I would also like to note that if you have received a build date from our automatic system that suggests March, please ignore this as it is an error. We are working on this to provide a more accurate automatic update service.
  18. Smoggyuk

    PCSPECIALIST, PCSPECIALIST Customer support services update

    Dear Customer We would like to update you in relation to our current support situation and how we are dealing with our existing backlog of orders. Firstly, we sincerely appreciate all the patience you are giving the team and hope you stick with us until we can resume normal service. Since the...
  19. Smoggyuk

    PCSPECIALIST, PCSPECIALIST Customer support services update

    Dear Customer We would like to update you in relation to our current support situation and how we are dealing with our existing backlog of orders. Firstly, we sincerely appreciate all the patience you are giving the team and hope you stick with us until we can resume normal service. Since the...
  20. Smoggyuk

    PCSPECIALIST, PCSPECIALIST RTX 3080

    Off topic and try to keep it on topic afterwards, but it has been the toughest year for all PCSpecialist staff. We haven't had a week since March without mandatory overtime, we have worked days off countless times and even worked on our Sundays. If it wasn't for customers that truly valued our...
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