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    PCSPECIALIST, PCSPECIALIST Is this normal? PCS Support Line

    Apologies if this is the wrong forum, I couldn't quite work out where this post would fit. I've been on the 0333 011 7000 line for 2 hours so far. I've spent easily the last 45 minutes in position 1 in the queue, maybe longer. Is that a normal wait time? What could the person ahead of me be...