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  1. WhatCanIKeep?

    PCSPECIALIST @PCSpecialist and the community ()

    We take it seriously regardless if the customer makes a fuss or not, we just need the customer to give us an opportunity to put it right.
  2. WhatCanIKeep?

    PCSPECIALIST @PCSpecialist and the community ()

    Thank you for waiting, I am sorry for not being able to keep on top of this thread, the system has now been dispatched, I would once again apologise for any inconvenience caused. My colleague who was assigned while I have been busy training our new colleagues has assured me that he has been in...
  3. WhatCanIKeep?

    PCSPECIALIST No Help

    Thank you for waiting, my colleague is looking into this matter - We do apologise for any inconvenience caused and thank you for your patience, I would like to confirm that we are doing everything we can to resume our service level. Kind Regards, Mustafa
  4. WhatCanIKeep?

    PCSPECIALIST @PCSpecialist and the community ()

    Dear OP, I am sorry to hear about this and I apologise for the inconvenience this has caused. I have forward this to our Operations Manager to investigate further with CCTV footage, we will also contact our courier company, our Account Manager will look at scanned photos at the hub. The...
  5. WhatCanIKeep?

    PCSPECIALIST No Service

    Thank you for waiting, please don't hesitate to send me your CV through [email protected], currently, we don't have any vacancies as we have done our last recruitment (I say last, but I doubt but hoping). On top of being busy, we have seen an increase in orders, then some good...
  6. WhatCanIKeep?

    PCSPECIALIST No Service

    Dear Users, I totally understand and appreciate your feedback, I have been made aware of multiple threads, so I will be posting the same message. I would also like to apologise for the delay and for any inconvenience caused, we are working hard to reduce the wait time on our emails and we will...
  7. WhatCanIKeep?

    PCSPECIALIST Dissaater

    Dear Users, I totally understand and appreciate your feedback, I have been made aware of multiple threads, so I will be posting the same message. I would also like to apologise for the delay and for any inconvenience caused, we are working hard to reduce the wait time on our emails and we will...
  8. WhatCanIKeep?

    PCSPECIALIST Support actually reading tickets ?

    Dear Users, I totally understand and appreciate your feedback, I have been made aware of multiple threads, so I will be posting the same message. I would also like to apologise for the delay and for any inconvenience caused, we are working hard to reduce the wait time on our emails and we will...
  9. WhatCanIKeep?

    PCSPECIALIST Windows Licence - KUK-00001?

    Dear users, We do apologise for the inconvenience caused, if anyone is experiencing issues with the system charging for the OS, then please contact me on [email protected] with your order number/marked for my attention in the subject line. I will look into each case and aim to get...
  10. WhatCanIKeep?

    PCSPECIALIST Warranty When Overclocking!

    Hi Guys, I am sorry for the delay in replying to this post, I was just double-checking couple of points with our R&D Manager. As it stands, any overclocking in any capacity voids the warranty on the GPU. I have also updated our Team, I do apologise for any confusion caused. Many Thanks...
  11. WhatCanIKeep?

    PCSPECIALIST It’s ok

    Good afternoon I would first of all like to apologise on behalf of PC Specialist for the inconvenience caused, the feedback has been passed to Management within PC Specialist Ltd. We have already started to look into some of the points raised including the issue with the control center as...
  12. WhatCanIKeep?

    PCSPECIALIST New Laptop, Couple of Questions

    Please see the image below which will explain in full what you need to know :) UMA Mode is designed for maximum power saving, however this does have an effect on the systems overall video performance (as it is based on the Power saver power plan).
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