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  1. ubuysa

    PCSPECIALIST, PCSPECIALIST PCS Communication (The lack of It)

    It's working for me. Contact Us is in the middle of the text menu items near the top of the page. It takes a few seconds for the Live Chat bar to pop up from the bottom though.... :)
  2. ubuysa

    PCSPECIALIST, PCSPECIALIST PCS Communication (The lack of It)

    That's a bit soon for my escalation to have had anything to do with it. :) Very happy things are moving though! :) And yes I was serious, there really is a moderator's back-channel, but it's not so secret now I guess...... :unsure:
  3. ubuysa

    PCSPECIALIST, PCSPECIALIST All is not as good as it first seemed. G Sync not recognised.

    Please do let us know.
  4. ubuysa

    PCSPECIALIST, PCSPECIALIST PCS Communication (The lack of It)

    I have just escalated this to the Customer Care Manager through the top secret high-bandwidth quantum encoded back-channel available to the moderators. You do have some very valid points, hopefully we can get you some answers - and better yet, your PC. :)
  5. ubuysa

    PCSPECIALIST, PCSPECIALIST Bluetooth Driver Missing

    When you reinstalled Windows was that from bootable media? From where did you source the drivers? Generally when reinstalling because you're having issues, always do a clean install from bootable media deleting all existing system partitions. Once Windows is installed allow Windows Update to...
  6. ubuysa

    PCSPECIALIST, PCSPECIALIST Built, tested and ready for delivery... in less than 12 hours?!

    I don't think you're being unreasonable, I just think your expectations are a tad high. Don't get me wrong, I agree completely that PCS have not communicated the situation with your build at all well to you and I agree that you deserve better. TBH (and bear in mid that I don't work for PCS) I...
  7. ubuysa

    PCSPECIALIST, PCSPECIALIST Built, tested and ready for delivery... in less than 12 hours?!

    I have no idea of the size of PCS's build queue, but some weeks ago I know that it was in excess of 5000 orders. Whilst agreeing that PCS have not been good with their communications of late, expecting them to tell 5000 customers at each stage of their build what's happening and what their 'plan...
  8. ubuysa

    PCSPECIALIST, PCSPECIALIST All is not as good as it first seemed. G Sync not recognised.

    I've already done that. :)
  9. ubuysa

    PCSPECIALIST, PCSPECIALIST PCS Communication (The lack of It)

    In the current difficult situation communication has been a problem and you're not the only one to notice. AFAIK (and I don't work for PCS) all staff not engaged in building are still working from home. That creates its own set of problems; where normally someone could walk over to check on...
  10. ubuysa

    PCSPECIALIST, PCSPECIALIST Vram led light on - Pc don't boot

    If yiu can find the motherboard manual online it will tell you what that LED sequence means.
  11. ubuysa

    PCSPECIALIST, PCSPECIALIST Pre production working days

    Certainly agree with that. I can't imagine much worse than waiting weeks for a PC only to have to RMA it.
  12. ubuysa

    PCSPECIALIST, PCSPECIALIST Pre production working days

    I rather suspect that the key phrase there is 'who knows'. I can well understand that a slick building system that relied on JIT deliveries of parts had been 'tuned' to produce build times under 20 days even with several thousand orders in the queue day in and day out. What COVID has done is to...
  13. ubuysa

    PCSPECIALIST, PCSPECIALIST Liquid cooling pump failure?

    I think you mean @SpyderTracks? I don't do hardware, my interests and experience are in OS software internals and performance. :) I'd expect to feel warmth in one of the pipes if the pump was running and the CPU was producing the temps we see above.... :unsure:
  14. ubuysa

    PCSPECIALIST, PCSPECIALIST Pre production working days

    PCS are a business and money talks I would suspect....
  15. ubuysa

    PCSPECIALIST, PCSPECIALIST Guidance for Photo Editing PC

    Write speed isn't critical on any drive - because no process is ever waiting for a write to complete. Reads are a whole different kettle of fish, a process is always (or almost always) waiting for a read to complete, so read speeds are critical, write speeds less so. :)
  16. ubuysa

    PCSPECIALIST, PCSPECIALIST Vyper 17.3" - Review + Issue + How to manually install drivers?

    Keep at them, you need those drivers.
  17. ubuysa

    PCSPECIALIST, PCSPECIALIST Pre production working days

    No wonder there's no bandwidth left in the backbone! [emoji1787]
  18. ubuysa

    PCSPECIALIST, PCSPECIALIST Random restarts

    Thanks for this @Nursemorph, much appreciated. I wonder which processes it kills? Nothing serious I'm sure (at least I hope not). Definitely need to uninstall it (or at least turn it off) when troueshooting then.
  19. ubuysa

    PCSPECIALIST, PCSPECIALIST Optimus 17.3" does not work as expected

    Don't use the Windows Refresh feature, do a fully clean install from bootable media, deleting all existing system partitions. Whenever you're reinstalling as part of troubleshooting you always want a fully clean install. :)
  20. ubuysa

    PCSPECIALIST, PCSPECIALIST HELP - MSFS 2020 Spec

    Almost certainly I would have thought - but I don't work for PCS and have no insider information.
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