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    PCSPECIALIST, PCSPECIALIST Random restarts

    Just a quick update to this thread - fresh clean install of Windows, PCS also sent a new gfx card just in case (great service from them btw). All seems stable for now - using Windows antivirus and very few 3rd party apps - mainly office/steam/battle.net/onedrive/nvidia/plex. Had an issue with...
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    PCSPECIALIST, PCSPECIALIST Random restarts

    Right Windows has had a clean install - nothing else loaded except firefox and the latest graphics drives and all windows updates. Can't find the settings you were talking about UBUYSA, there is no advanced setting once in system...?
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    PCSPECIALIST, PCSPECIALIST Random restarts

    I’ve bitten the bullet and currently doing a complete fresh reinstall of windows. I’ll make sure those settings are correct for when it’s completed. Nothing better to do on a Saturday night.... 🙄
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    PCSPECIALIST, PCSPECIALIST Random restarts

    Thanks UBUYSA, looks like that's what I'll be doing this weekend then :( This is the link to the onedrive where the mindumps are stored - its the 082220 file (from today) https://1drv.ms/u/s!AhUmfUzyL_W0ngEz9b9g3RXZ2xCB?e=J2gpMj
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    PCSPECIALIST, PCSPECIALIST Random restarts

    I know - I did try a rest of windows before and it didn't really help though. Interestingly - another restart whilst downloading/installing MS Flight sim. Issue with the D drive perhaps? No updated minidump this time however
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    PCSPECIALIST, PCSPECIALIST Random restarts

    Hi again, PCS have agreed to try a swap of the graphics cards so that's coming next week. Had a few days without resets which was nice, but have had a couple in the last few days. I still think this is potentially a software issue - there is a new minidump in my onedrive above for the latest...
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    PCSPECIALIST, PCSPECIALIST Random restarts

    That’s interesting thank you, bitdefender i only installed a few days ago, the windows defender stopped working and I couldn’t reactivate it for some reason, I’ll have to look deeper into that and why. I can do without razor for now so I’ll uninstall that and see how I get on. thanks for the...
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    PCSPECIALIST, PCSPECIALIST Random restarts

    I've just had another restart, this time it generated a minidump - I've uploaded it into onedrive again - is there any chance you could have a look at this one UBUYSA? The MEMORY.DMP has also been updated if you get chance! More evidence the better for PCS.
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    PCSPECIALIST, PCSPECIALIST Random restarts

    Thank UBUYSA that's certainly way above and beyond! I'll contact them today and see what they say.
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    PCSPECIALIST, PCSPECIALIST Random restarts

    Hi all Restarts have started again. Getting really fed up with this. I reinstalled windows and everything was good for a little while. I'm now getting random resets when not doing anything, computer is not under load, temps are fine, exactly as above. I never reinstalled the Western Digital...
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    PCSPECIALIST, PCSPECIALIST Random restarts

    2 new restarts - WD software all uninstalled. This time I got bugcheckcodes and 2 new minidumps, the dmp files can be found here https://1drv.ms/u/s!AhUmfUzyL_W0ngEz9b9g3RXZ2xCB?e=MUsOOp The details are: Log Name: System Source: Microsoft-Windows-Kernel-Power Date...
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    PCSPECIALIST, PCSPECIALIST Random restarts

    Also - have just realised the NVidia driver 451.48 was released on the 24th June - when these events started. Might try a rollback
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    PCSPECIALIST, PCSPECIALIST Random restarts

    Ok I'll completely uninstall all the WD software. There are no error events before the kernel 41, a couple after Error 03/07/2020 03:54:45 PrintService 512 Initialising a print provider (after the shutdown) Error 03/07/2020 03:54:44 Service Control Manager 7000 None -...
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    PCSPECIALIST, PCSPECIALIST Random restarts

    The PC restarted again this morning at around 4am, obviously just idling. WDBackup was not running. I ran memtest yesterday evening and no errors were found - it ran all 4 tests. System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid]...
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    PCSPECIALIST, PCSPECIALIST Random restarts

    Thanks mate, have uninstalled and reinstalled WD software but for now not let it start on startup, will see if that fixes it, if so then I will allow it to start again. Thanks for the help
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    PCSPECIALIST, PCSPECIALIST Random restarts

    Thanks UBUYSA, link to minidump files (no file exists for MEMORY.DMP) https://1drv.ms/u/s!AhUmfUzyL_W0ngEz9b9g3RXZ2xCB?e=pE9rkV I'll run memtest tonight.
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    PCSPECIALIST, PCSPECIALIST Random restarts

    Critical 02/07/2020 12:58:25 Kernel-Power 41 (63) Critical 02/07/2020 09:12:49 Kernel-Power 41 (63) Critical 01/07/2020 18:40:21 Kernel-Power 41 (63) Critical 01/07/2020 16:46:51 Kernel-Power 41 (63) Critical 01/07/2020 13:58:14 Kernel-Power...
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    PCSPECIALIST, PCSPECIALIST Random restarts

    cool thanks
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    PCSPECIALIST, PCSPECIALIST Random restarts

    Yes mate
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    PCSPECIALIST, PCSPECIALIST Random restarts

    Hi, PC Spec below Case FRACTAL DEFINE S NANO GAMING CASE Processor (CPU) AMD Ryzen 5 3600X Six Core CPU (3.8GHz-4.4GHz/36MB CACHE/AM4) Motherboard Gigabyte B450 I AORUS PRO Wi-Fi AC (DDR4, USB 3.1, 6Gb/s) - RGB Ready! Memory (RAM) 16GB Corsair VENGEANCE DDR4 3000MHz (2 x 8GB) Graphics Card 8GB...
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