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I was offered an RMA, so I tried to replicate the problem again before I sent it back to ensure it would happen again. This however proved fruitless, and I was unable to get the problem to happen again; so I ended up not doing anything about it and it hasn't happened again since. I have however...

Yes they could replace the battery, but if it's getting hot from being close to the CPU and GPU which are causing the heat then that won't do much, the battery health is still perfect too. The only things I could think is some kind of battery heatsink to help cool it with everything else, or a...

Thanks for both of your replies. Neither worked, because it was the Private Internet Access (PIA) Chrome extension causing the issue.

So PCSpecialist have offered to RMA the laptop, if I pay the couriers fees. I just don't know what they will be able to do, and I think I might just be wasting money sending it back. Also they require 15-20 "labour" days, I assume this means working days (i.e Monday to Friday), so I am also...

I am trying to login to the main site, and I get a 404 error on the laptop I purchased from here. If I use my work laptop it seems to be fine, I tried disabling all ad and cookie blocking add-ons in Chrome but still no luck. Any ideas?

Funnily I have actually already tried something similar by chance. I started the first attempt with a half battery and it kept disconnecting. I then left it to see if it would complete before the battery died and it didn't. So I charged overnight and tried again, still plugged in, but as soon as...

PC Specification: Charger can output 19.5V @ 11.8A, it's the Chicony A17-230P1A. As a bit of an update also, I switched the performance mode down to "Office" and it ran fine (but I know this limits the CPU anyway).

Hi all, I have submitted a technical support request, but I wondered if anyone else had seen this behaviour. I have been using my Vyper laptop to run Meshroom, a photogrammetry application, which is causing heavy CPU and GPU load (expected behaviour for the task). However, when the CPU and GPU...

I did paraphrase slightly, so as to not lead people with my own interpretation I will paste the message I received.

I have logged the issue with PCS too, as I am also experiencing the same issue. They already came back to me, to say that I am free to modify the PL1 and PL2 values and that they are still working with their supplier to see if a BIOS update can be created, but they expect it to take quite some...