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    PCSPECIALIST, PCSPECIALIST 24 hours old NOVA laptop: 2nd M.2 Drive is not showing/working anymore.

    Yes, strange. When I got it only the first M.2 was formatted with Windows. The second was showing but needed to be formatted. Which I did. Then I started installing softwares and copying files on both drives. I restarted the laptop a few times between software installations. All good. then the...
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    PCSPECIALIST, PCSPECIALIST 24 hours old NOVA laptop: 2nd M.2 Drive is not showing/working anymore.

    If I recall in your first post you were saying there had been quite a few reports of this issue. How come they not know while you do. It's their job, they should know better. I ordered this PC for a specific job so we could finish on time and instead I can't use the laptop till whenever they...
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    PCSPECIALIST, PCSPECIALIST 24 hours old NOVA laptop: 2nd M.2 Drive is not showing/working anymore.

    Both drives showed the first day I got the laptop. If that was a motherboard issues why would it have worked at all the first day? Not saying it's not the case, just seems odd.
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    PCSPECIALIST, PCSPECIALIST 24 hours old NOVA laptop: 2nd M.2 Drive is not showing/working anymore.

    This is even worse. If they knew but still choose to sell it this way.
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    PCSPECIALIST, PCSPECIALIST 24 hours old NOVA laptop: 2nd M.2 Drive is not showing/working anymore.

    If that's the issue how come they are still selling this kind of configuration. Competitors are also offering 2 x M.2 options. I am assuming they would let us know if that was the case, especially since they are suposed to test the laptop before sending.
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    PCSPECIALIST, PCSPECIALIST 24 hours old NOVA laptop: 2nd M.2 Drive is not showing/working anymore.

    Finally got an answer, 48 hours later, from tech support telling me to open the laptop, take out the M.2 and replace it. Which I had already done. So I immediately replied telling them again it was not working but no more answer and now it's the weekend, so I won't hear from them before next...
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    PCSPECIALIST, PCSPECIALIST 24 hours old NOVA laptop: 2nd M.2 Drive is not showing/working anymore.

    Tried to call them as my message to tech support is still UNREAD. Their 0333 011 7000 is somehow unobtainable. Tried to call from 3 different phones... Frustrated by how things have been going so far.
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    PCSPECIALIST, PCSPECIALIST 24 hours old NOVA laptop: 2nd M.2 Drive is not showing/working anymore.

    Haven't tried adjusting screen brightness, will check and report.
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    PCSPECIALIST, PCSPECIALIST 24 hours old NOVA laptop: 2nd M.2 Drive is not showing/working anymore.

    I still haven't heard back from PC.
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    PCSPECIALIST, PCSPECIALIST 24 hours old NOVA laptop: 2nd M.2 Drive is not showing/working anymore.

    Yes, they are.
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    PCSPECIALIST, PCSPECIALIST 24 hours old NOVA laptop: 2nd M.2 Drive is not showing/working anymore.

    Thanks for your swift reply Ubuysa. I took the drive out and replaced it, still not showing/working. Likely a bad drive I suppose. Hopefully I'll hear from tech support tomorrow morning.
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    PCSPECIALIST, PCSPECIALIST 24 hours old NOVA laptop: 2nd M.2 Drive is not showing/working anymore.

    I just received my NOVA laptop yesterday. Everything seemed fine yesterday evening but this morning the second M.2 Drive (1 TB Samsung EVO Plus) is not showing/working anymore. It's also not showing in DISK MANAGEMENT as well. Quite frustrating as this laptop is needed for an ongoing VFX...
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    PCSPECIALIST, PCSPECIALIST My choice for CGI/VFX work on the go.

    Chassis & Display Nova Series: 15.6" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) Processor (CPU) AMD Ryzen 9 3900 12 Core CPU (3.1GHz-4.3GHz/70MB CACHE/AM4) Memory (RAM) 64GB Corsair 2666MHz SODIMM DDR4 (2 x 32GB) Graphics Card NVIDIA® GeForce® RTX 2070 - 8.0GB GDDR6 Video RAM -...
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