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I don't want to start a huge discussion - I have full understanding of the situation - don't know how you can interpret otherwise. I run a business myself - given this is in a different industry, but this level of customer support is not acceptable. That all I'm saying - more information and...

I'm not talking about cancelling my order - just starting to regret buying from PCS. Everyone here is aware of the Christmas rush, component shortages and COVID. However, this does not justity the lack of customer service/information. Just my point of view.

Yes, it would best to contact them - however the lack of information is shocking. All three times I've tried to call, I started as number 20 in the queue, and waited 2 hours everytime - makes you wonder if there is a virtual queue system (not uncommom to use) that delibirately makes everyone...

Mine's been in test since the 15th of December, but still no update (5950x) - was informed in the mail this would take 48 hours.

I originally ordered with a 3090, but removed that from my order - I ordered a 3090 FE by chance - and if you really look for them, you can find them. Received the card yesterday the 17th (ordered it after my PC getting into build on the 15th) but now I'm waiting for the rest of the PC. I could...

That's really bad. Hope you will receive some information soon.

So, just a status update for anyone interested. 5950x / no GPU, original order was made 11-11-2020. Been in test since Tuesday evening (the 15th of December) - received an email saying this would take 48 hours. With no update on my order today (Friday the 18th) and no proper response from the...

I ordered mine (5950x) the 11th of November and changed my order to one without a GPU (3090) on the 7th of December. It went into build the 15th, and is now is testing - so I'm hoping for the best. :D

Yep!

Contacted the Danish chat support today, but can't get any info. They just said they were waiting from information from production. I also removed the GPU entirely, as I was told this was the reason for the hold up, but I hope my CPU has been allocated already. I know everyone at PCS is doing...

Hi, does anyone know the stock situation of the 5950x for PCS? Thanks.

Yep, seems a bit contrary. When chatting with the Danish customer service today, they tried to get a status from production, but I never heard back. Any info would be helpful, but seems hard to get.

Have you called them today?

I've now changed the order :) Hoping for the best outcome :LOL:

Ok, got it - thanks a lot for clarifying.

Okay, thanks for your quick reply - found it - should I order this one then? The Founders Edition?

Thanks - I've now chattet with them, and awaits answer from production. Is it possible to change the order elseway? I don't see the option anywhere in the control panel. Thanks.

Hi, I just need some things clarified - did you make changes to an existing order you already made (dropping the 3090 Strix, and ordering without a graphics card?) And then ordering the 3090 elsewhere? Thanks.