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Right, I see! Then I suppose I'll get rid of it with DDU and then install the latest manually from Nvidia's website. Not that it matters in my case to be up to date, because Nvidia has never released a driver fixing anything regarding Final Fantasy xiv, but since you say the driver I've got...

Really? But the driver it installed is one of those you can download from the Nvidia's website when you select my gpu, signed by Nvidia and all of that. It's not the latest as it was released in September 2020, but it should be compatible. No?

Roger! I'll do that, thank you. I assume I'll keep the same graphics driver? Also, technical question: when I run with only one RAM stick, does it matter in which of the four slots it is?

Right, time for an update! By the time @ubuysa wrote his last message, I had performed yet another clean installation of Windows from bootable media. This time I did not install absolutely anything that didn't come with Windows or Windows Update. In particular, I let it install the GPU drivers...

It crashes both in full screen and in borderless window (which I actually prefer as alt-tabbing when in full screen is a nightmare)... And no I've never used reshade or any other mod. I read that in general you want to disable all overlays and indeed the first thing I did every time I...

Thank you so much for all your help Jamie :) Sorry if I didn't reply earlier. Playing on directx 9 did seem to be more stable (it wasn't crashing, but it did freeze once), but the quality is just bad, it all feels laggy and the FPS would drop to 20-30 fairly often. Also, I don't have the SLI...

Is that possible? If not in dx11 the game automatically runs in dx9 (which sadly isn't supported any longer by Square Enix). At least when one restricts himself to using the game's options. To force running it in dx10, would I have to do like you explained earlier by typing - dx10 in the page of...

I did try once to run the game in dx9 (there's an actual option on the game launcher) but it refused to start that way. Now I just tried and it allowed me. The game seems slightly laggyish at times but it might be a coincidence. Another thing that came to mind is the fact that the game is...

I ran the Unigine Heaven benchmark again, and although it didn't crash (I had to manually stop it after an hour), the log does contain a line that throws an error: "Direct3D11 error: device removed" This happened 25 minutes after starting running it. No other errors occurred. Does this...

I see. Unfortunately their technical support is rubbish as they never say what to do to fix it, hence why I'm writing here where far better acknowledged people can help. I believe Ubuysa's extremely kind troubleshooting hasn't finished yet though, please correct me if I'm wrong. The fact that...

I'm definitely not the only person with this issue, but saying it's "extremely" common isn't correct. This game is played by literally millions of people and only a handful of those have this problem of random crashes. None of my playmates has this issue at all, and I had never experienced it...

From Square Enix's official webiste: https://www.finalfantasyxiv.com/playersdownload/eu/ In order for the game to run I must use the latest available version, as it updates automatically before logging in whenever there is a new patch available...

You mean Final Fantasy XIV? Using the official game client, as I don't use it via Steam.

Okay, thank you! For how long should I keep running Unigine Heaven? I put the Ultra settings except for the resolution (which I changed to the native one of my monitor, 1920x1080) and is now looping. What I wonder though is: if it were the game, shouldn't all players be affected by this issue?

I ran all the tests with memtest but it passed with no errors. Attached is the report. Should I run it again for good measure? And should I try the stress test for the GPU? Thank you so much again for all your help :)

You're a star! Before receiving your answer I carried on as usual and backrolled the graphics driver again (it's 456.71's time now), then played for another 30 minutes and nothing crashed. This is not surprising though as often it crashes a while after starting playing. Anyway, I'm running...

But before I do that: I just got a BSOD while playing. First time since clean installing Windows 2 weeks ago, and I haven't installed anything except FFXIV and the Intel Driver and Support Assistant (which I uninstalled a few minutes later as it told me I already had everything up to date). I...

It's the only game I play on pc, so I haven't tried with others. The pc is otherwise stable, I didn't get any other BSOD since last time I formatted and avoided installing Norton following your diagonis on the damp files. Maybe I could try to download and run benchmarks of other games, as a sort...

That's correct! In my naiveness I thought "I won't need an integrated graphics with my processor since I have a GPU...". It was quite cheaper than the K version. But even if I had it, I doubt the game would be able to run with the integrated graphics of the cpu, sadly. However there's one...

Little update: In the last week I've been rolling back to a previous driver whenever a crash would occur. By this I mean that if the game crashes once, I reboot in Safe Mode, run DDU to uninstall all Nvidia drivers, reboot in Normal mode with no internet connection and install the previous...