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Annoyingly yes. Hoping for good news this week after last week where I had to call up three times to get someone to tell me when it was likely to be looked at. (Kept getting promised someone would get back to me next day, and they didn't). Anyway, good luck DSNv, hopefully it's with you now?

As you've noticed DSNv, at least it has been picked up during testing. Mine was received on 15/01/2022 not working and is still not working now :rolleyes:

Probably should've been honest on the phone then I guess 🤷‍♂️

So to update thread... Booked in Return of PC on Fri 21st. Got PC collected on Mon 24th by DPD. PC delivered to PCS on Tues 25th. RMA updated to received by PCS on Weds 26th. Rang on Thurs 27th to ask about RMA times and when it would be looked at. Got told it would either be Fri 28th or Mon...

Put new drive in on Wednesday. No joy. Got sent a new gfx card today and tried that. Also no joy. RMA now being created but they won't be able to collect until Monday earliest :(. At least the gent on the phone today actually apologised.

Update: Rang yesterday (Monday) morning. Was advised it was probably a faulty boot drive from the symptoms I'd described and the fact the system would boot but started crashing as soon as I signed into desktop. Was only told that the new drive would be here today (Tuesday) and that they'd...

Thanks Martin, as previously mentioned I already have it registered with them from the day it arrived as had to phone tech support already for the corrupt windows issue (y)

Cheers, will do

Unfortunately it doesn't seem to want to stay on long enough to be able to get onto the internet, nevermind download and run anything :(

Cheers for the advice. It crashed again soon after. Will definitey see if I can get it on long enough to download that, run it, and report back. I've already made sure all Windows updates were installed, including the optional ones, almost first thing I did when I got it yesterday (y)

Didn't, but do now, nice. It didn't do the beep sequence when I just did it now leaving the monitor on first. Loaded up to log in screen and wouldn't let me type anything in. Unplugged and replugged in keyboard in different USB port, just in case, and then it let me type in my pin. Just seeing...

Had a decent discount so it ended up being around the price quoted on the PCS website. Will not name and shame though :p, but you can take credit with them.

I have already done that, but cheers for the suggestion lad. I initially phoned up because Windows was corrupt and they did it there and then.

Uh oh. It was purchased as a complete unit from a website that wasn't PCS themselves, so I couldn't make changes. Does beg the question why there may be inadequate cooling on a £3199 tower though. I really didn't expect overheating to be a problem, especially when it crashes on my desktop with...

Hey guys, Ordered the above system. Firstly I had to re-install windows as for someone reason it was corrupt and wouldn't let me carry on with the set-up until I put windows on a pen drive and installed it fresh that way. Once I got round this the system has been working for exactly a day...

Okay cool, will do that.

No code appears, just crashes without warning and reboots, have sent an query to the technical team to ask about next steps.

One long beep followed by three short beeps from motherboard when the computer crashes after about 15 seconds of being turned on. Have re-seated both RAM and GFX card, hope it's something silly but I think it's a big problem.

Think this has happened to me after 1 day. So sad :(