I thought about it Tuesday night and decided Wednesday morning to issue an RMA for refund.
The standard of service I've received from PC Specialist so far hasn't been of the quality I would have expected, it's been nothing but frustration and stress at how their customer services treated me and...
I'm just a bit bemused atm, considering it was only packaged sometime friday through monday morning, I don't think I've ever had anything delivered in that state before.
I'll probably leave it till tomorrow now, if I unpack it.
I was contacted yesterday, about 13:00, by a member of the PC Specialist support team. We exchanged a few emails where he let me know what problems had arisen during the testing process and also informed me that they had been identified and resolved. He also gave me a little information as to...
The person who I spoke to yesterday said he would send me an email yesterday later in the afternoon when he had more information, never happened, they couldn't be bothered to inform me with whatever the problems are again.
I've requested a refund.
Well 9 days ago I wrote that my order had gone into the testing phase, and guess what - it's still in the testing phase!
I have messaged tech support 3 times what the problem is and what is holding my order up and remained patient.
I'm still sat here clueless as to what the problem is...
I did consider the 3080 and was gonna go with the 3080 ti originally, but I decided the extra vram on the 3090 would be the better option if I go for the neo G9 monitor.
The PC went into "In Testing" this morning!
This will be my first PC for 8 years, which I built myself, it's a i7 4790k, 16gb ram, asus strix gtx 980 and still running ok.
I didn't want the hassle this time though and decided PC Specialist gave me the best options for what I wanted after looking at various info on competitors
I'm a bit...