Hey Spyder, so I have unistalled a lot of things and I think I might have found a little solution.
In control center, I have 4 modes. The silent mode, saving energy mode, performance mode and, "entertainment" mode
I have tried to play CS2 in all just to test it out:
Saving mode was impossible...
The baddest thing that could happen was when I installed a game (out of the usual way if you know what I mean) but the laptop temps didnt change after that and those files are already deleted because I didnt even played the game. The laptop was already getting high temps.
I will do a factory...
Hey Spyder, I have a media recovery usb that I could use if the windows install wasnt done properly.
Do you think I should give it a try?
Uninstall and install everything back?
Thanks for your help.
Alright, I will unistall since its only more trash that I add to the laptop.
About the undervolt, I have searched and I saw that undervolt in 13th generation is not available
Should I try something else?
I didn't installed nothing related to driver optimisers, I only have the windows updates, Nvidia Geforce Experience and Intel drivers and suport and thats the way I search and update drivers, nothing else.
The anti virus is norton 360 "gamers" since It was free with the laptop when I bought it
I...
When I bought the laptop, I didnt had to put the license code that was included in
I supposed that It was already included
Windows was already installed and the only thing I had to do was log in my account and start to use it
Maybe Im using a test version? Is there a way to know that?
Something that might be important that I havent referred is that my drivers from Intel Driver & Support dont work...I search for new drivers and it gives me error
I have installed, uninstall and it keeps the same
Can it be that?
Hey, thanks for the quick response.
So, yes there is a slight difference but 2-3ºC but if you say its important I believe in you xD
HWMonitor says that max temps are 100ºC but if its not all the time I believe its not a problem.
And no, I havent reinstalled windows even though I gave them...
Hi spyder so I have sent it to RMA and I explained my situation (CPU was reaching all the time 95-100ºC when playing something a little bit more heavy.)
Meanwhile they have sent me a report that yes, there was actually a problem and that it was fixed (and the laptop was on stress all night and...
I have sent it to RMA, since Im worried it can be a bigger problem (related to heatsinks) and I dont wanna change nothing for now since I have warranty. I appreciate the help you gave me thank you a lot :)
The problem of RMA was the time it would take since its a different country. But, even though I dont understand much of it I saw some videos of how to change thermal paste and then I opened the back of my laptop and saw some numbers (12 or 13 screws) around the heatsink and the CPU and GPU. So I...
I dont understand much of it but I will probably send the laptop to someone who is able to make that for me. What I think its wierd is that while im gaming, the CPU is not at 100% usage (I have tested now cs2 and it reaches sometimes 98ºC at only 50% usage max because GPU is doing most of it)...
I found them. I have 2 available. Something I realized, is that I have changed the energy options that were referring to max capacity from CPU and that made a huge difference from 100ºC to 80-90ºC (maybe less) so I know that the laptop is able to run games at the same way in a much different...
I used control center and HWMonitor at the same time, and they correspond. Im not sure if GPU temperature is fine but I searched and they say 85ºC max is not an issue. Here I send what you asked:
Appreciate the help.
In my periphals i have a windows code with some letters and numbers(the license) Are you meaning that? And i also have a usb pen but i will send the rest of the peripherals:
Placa de Som
Alta def. canal 2 Áudio + Studio SoundBlaster™
Bluetooth e Sem Fios
GIGABIT LAN E INTEL® Wi-Fi 6E AX211 SEM...