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@Scott I didnt try HDAudio changes.. I was going to try that if I couldnt get a working display driver. I am a bit worried about making any more changes now that it is working so think I will leave it all alone for the moment! I am currently running the "latest" HD Audio driver 1.3.38.40 and...

Oke-doke. Got it! The highest working driver version is 457.51. Thanks for the help PCS forum peeps. :) Going to any driver after that, anything 460.xx and higher its the black screen issue. It takes a while to manifest itself and doesn't happen immediately but could eventually confirm the...

Have tried the DDU and while at first I thought the problem was solved it has now come back after a few hours and behaves exactly the same. I cant remember for sure what my last working driver was, I just accepted the Geforce Experience recommendation to update and now I am full of regret! Will...

Sure thing: Chassis & Display Octane Series: 15.6" Matte Full HD IPS LED Widescreen (1920x1080) Processor (CPU) Intel® Core™ i7 Quad Core Processor i7-6700 (3.4GHz) 8MB Cache Memory (RAM) 16GB HyperX IMPACT 2133MHz SODIMM DDR4 (2 x 8GB) Graphics Card NVIDIA® GeForce® GTX 980M - 8.0GB DDR5 Video...

Since I did an update for Nvidia graphics drives in December I have been facing an issue where if I let the screen turn off (screen timeout) or I put laptop to sleep when it resumes or screen is woken up I am presented with a black screen. The backlight is on, but nothing on the screen, no...

Things like that look like a GPU issue to me, I expect it happens in Chrome because Chrome is using hardware GPU acceleration. @ubuysa 's idea of Linux on bootable usb stick is where I would head next also.

Quite right! One of the reasons we choose PCS is for the expertise and to avoid slap dash builds like that. It is unfortunate but PCS's offer of picking up the system and re-fitting is the best they can do in the circumstances. Perhaps some small component upgrade on FOC basis for the trouble...

One of the best reasons to go with PCS, is indeed this very forum. You can post your requirements and budget and the experts here will help sort you out :) This is particularly helpful for fine tuning a custom build to help ensure you pick a balanced set of hardware. This place is top notch!

It has interrupted my plans so much I have been investing alot of energy today researching this type of issue. Fingers seem to be pointing in PCS direction from Visa and bank that they are responsible for dealing with the hold issue. They were supposed to call me back but I see they havnt. So...

That sounds about right. Its this snag of getting it released that is the problem. My card issuer says it will take 7 days unless merchant clears it. Surely someone, somewhere knows how to do it. I guess what I want from PCS is to take issue up with their payment provider to get the hold...

I did speak to Visa a short while ago. They weren't able to help very much as they said I need to talk about issues with my card issuer. They did say they werent aware of any issues, and I dont see any issues on the internet either. I do feel like if there were Visa issues then it would be more...

Yeah - I figured I would post and see if this happened to someone else. I finally got through to PCS who said there as some issue with Visa at the time of my order. Problem is they cant help remove the pending transaction. I contacted my bank who said it was PCS responsibility to do so and bank...

Hi Has anyone placed on order with PCS today? I tried ordering a Nova laptop today but the payment was declined. I tried again and it was declined a second time. I checked with my bank and the transactions were authorised and have left my "available balance" leaving me down £4k. Spoke to PCS...

Ah I'm actually having it taken apart to replace worn out track pad so will have the slots available. Otherwise yeah... I probably wouldnt bother! Got a new top case, keyboard and trackpad to fit. It will be like new again :)

Thanks for the advice. Appreciated! :)

Hi I have an Octane III (Clevo P751DM-G). I would like to add some more RAM to it. Currently it has the following: 16GB HyperX IMPACT 2133MHz SODIMM DDR4 (2 x 8GB). I am looking to purchase Corsair Vengeance 16GB DDR4 SODIMM 2400MHz (2x 8GB) To bring total RAM to 32GB using the four total RAM...

Hi I've got an Octane laptop, think its an Octane III (P751-DMG). The touchpad is starting to wear away showing the black plastic underneath and becoming non responsive. Have emailed PCS to see if they stock replacements but wondered if anyone else has seen this issue? Slightly disappointing...

Every now and then when typing away my Octane II will BSOD complaining about SynTP.sys. I had a look on the Synaptics website but the latest driver is 19.0.19 but the driver installed by PC Specialist seems to be newer than Synaptics latest driver. I have 19.0.24 installed. Wondered if anyone...

Just been playing with my new Octane II 15.6"! Thought I would feedback a few points for anyone considering purchasing it. Here is what I went for: Chassis & Display Octane Series: 15.6" Matte Full HD IPS LED Widescreen (1920x1080) Processor (CPU) Intel® Core™i7 Quad Core Processor i7-6700...