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  1. Imogen

    PCSPECIALIST, PCSPECIALIST Tinnny scratch on side? Ways to remove?

    So after I took out my hard drive after one day to see if it would fix anything I accidentally scratched the plastic with the screw driver on the side of the laptop. I know this doesn’t matter but it bothers me knowing a new laptop has a scratch, it’s not that deep but it’s deep enough for it to...
  2. Imogen

    PCSPECIALIST, PCSPECIALIST (Sorry another thread!) opinion? 😁

    So I’ve looked around, and I have £40 to spare so figured, when I get my laptop back after repair I’m going to use a cooling pad! I looked around. Now I saw this good one that had one big fan, but, I decided I wanted fans spread all across the bottom covering as much as underneath my laptop as...
  3. Imogen

    PCSPECIALIST, PCSPECIALIST Account reactions?

    This is really random, and not that reaction scores matter that much. I somehow have -1 and yet no ones reacted to any of my posts. Lol, what?
  4. Imogen

    PCSPECIALIST, PCSPECIALIST RMA

    I know I’ve asked a staff member this question already, how long maximum can an RMA take? Up to two weeks, and I understand their busy at the moment with other RMAs and builds. However, I’m curious how to check updates about my order? Such as when it’s first being built you get updates such as...
  5. Imogen

    PCSPECIALIST, PCSPECIALIST Laptop return repair

    So my laptop is being returned tomorrow as the person who built my laptop found gpu faults through event logs. I want to make sure it gets there properly, it said make sure its packaged well and labelled? But I’ve not been told about needing to label or what should be labelled. I’ve packaged it...
  6. Imogen

    PCSPECIALIST, PCSPECIALIST Activated Windows 10 yet still crashing.

    Activated Windows 10 but still having major issues. So I've got another trick up my sleeve, but before I do that could someone tell me how to get the programs for my laptop called "Fan Speed Settings" app and the "LED Keyboard" app that came with Optimus X model please? I checked downloads but...
  7. Imogen

    PCSPECIALIST, PCSPECIALIST Laptop Blue Screen Crashing

    So my laptop is still crashing and I've done everything I can think of. I scanned it and apparently there's some windows issue saying it failed to create/open package and it can't be fixed. I'm wanting to reset my laptop after 2 days already and if I do this I'm worried I will not be able to use...
  8. Imogen

    PCSPECIALIST, PCSPECIALIST Laptop Crashing? (Not Solved)

    Hello! So I finally got my laptop on Friday after a week, and I've made sure I've downloaded all my personally needed programs. I got GTA 5 installed today and launched it up, and it runs sooo smoothly, no issues and I have the Ray Tracing working fine with it too. All of a sudden, it crashes...
  9. Imogen

    PCSPECIALIST, PCSPECIALIST What times are PCS open?

    I saw some sort of opening times but am not sure if I looked at the right bit because I could’ve sworn I saw they don’t work on Saturdays somewhere.. and then I saw a Saturday opening time. Could someone please tell me the days and times they work on laptop builds roughly? Many thanks
  10. Imogen

    PCSPECIALIST, PCSPECIALIST Optimus X (Answered)

    So I’ve been looking at reviews on YouTube of some PC Specialist laptops and I noticed one of the laptops had a control fan speed button. Does the Optimus X have that? Am not sure as I bought an Optimus X as it had the option to buy an RTX 2060 graphics card which is the one I was looking for...
  11. Imogen

    PCSPECIALIST, PCSPECIALIST Gaming Laptop - Thermal Paste

    So I read through some old forum posts from 2012 about thermal paste and I understand it’s only a £9 difference. However I couldn’t push anymore money and had to get regular thermal paste with a good 2060 rtx, i7 laptop and am very worried if this does a major difference... no one really...
  12. Imogen

    PCSPECIALIST, PCSPECIALIST Ordered a new laptop however...

    Hey everyone. I’m new so I’m not sure if this is the right place to post this sort of thing so please correct me if it isn’t. I ordered a laptop yesterday, my first custom one but I didn’t order an operating system as I didn’t need to (would usually choose windows 10), however will I still have...
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