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I don't see how Windows would affect in what "positions" my laptop charges and doesn't charge even when turned off though. I'm downloading the program and trying it ASAP though just in case

I have purchased both a new battery and a new charger. The problem persists. Additionally the laptop will only charge if I press the charger in with force and hold it. I have had the exact same issue last year and ended up sending my laptop back. They got back to me saying it was faulty hardware...

Hi everyone, I want to preface this by saying English isn't my first language so some terminology might not be 100% accurate. I bought this laptop from PC specialist about 2 years ago, and have had a rough ride with it. I've had to send it back because of faulty hardware before, and then...