Problem event: APPCRASH

deabur

Active member
Hi All,

Well i suppose its a welcome back to Windows :( I can get into my windows live email to view and receive messages however when I try to send or reply I get this: Any ideas???

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7601.17514
Application Timestamp: 4ce79912
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211319
Exception Code: e0434352
Exception Offset: 0000b9bc
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Dean
 

deabur

Active member
Have you tried uninstalling it and reinstalling it?

I tried uninstalling the Bull guard security (if thats what you meant) and that hasn't worked ... Its my Hotmail account that Windows doesn't like, I can log into it and recieve emails however if I try to reply or send a new message it justs crashes and I get the above message???

Will I have to uninstall Windows 7??? can I do this without having the disc???

Dean
 

dangro474

Bright Spark
Hi Deabur,

Which version of internet explorer are you currently using, and have you tried using any alternative browsers such as Google Chrome or Firefox?
 

deabur

Active member
Hi Deabur,

Which version of internet explorer are you currently using, and have you tried using any alternative browsers such as Google Chrome or Firefox?

Internet Explorer9 (64bit) ... I just tried firefox and weirdly a pop up said 'the silverlight plugin has crashed' however I can still send??? I would still like to sort out my original prob though :)

Dean

The same now happens on Chrome? silverlight crashed however I can send the message??? oh well at least I can now send messages
 
Last edited:
Top