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  1. #11
    Bright Spark Reputation: 140
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    Its also relevent whether he went for the dead pixel guarentee or not, I would assume that without it it would be the standard manufacturers terms which usually require somewhere between 4-10 dead pixels in the same area, one dead pixel is not usually enough for an RMA (and would make the no dead pixel guarentee rather pointless!

    Of course if you did get the no dead pixel guarentee I would assume that you can RMA it fine.

    It would be good if this was something PCS clarified in their FAQ section though, I looked but couldnt find anything.

  2. #12
    Master Moderator Reputation: 11320
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    Quote Originally Posted by for_the_buzz View Post
    If it doesnt it could be dead which are not as easy fixed. In fact some places even have a situation where there needs to be a certain amount of dead pixels in a certain radios for them to even accept back.
    Quote Originally Posted by for_the_buzz View Post
    Not sure how PCS stand on this. Be interesting to find out actually.
    Quote Originally Posted by Finn View Post
    It would be good if this was something PCS clarified in their FAQ section though, I looked but couldnt find anything.
    For monitors I think it does entirely depend on what the manufacturer deems to be too enough dead pixels for a replacement, and since PCS offer monitors from a couple of different manufacturers it may not be the same for each manufacturer (of course I could be wrong) making it not quite as simple as just one number.

    Though talking about laptops here, I don't know how many manufacturers there are providing the screens, it could be one, it could be many.

  3. #13
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    Quote Originally Posted by Rakk View Post
    I think it does entirely depend on what the manufacturer deems to be too enough dead pixels for a replacement, and since PCS offer monitors from a couple of different manufacturers it may not be the same for each manufacturer (of course I could be wrong) making it not quite as simple as just one number.
    At the very least clarification of what the dead pixel guarantee gives you over not having it would be good, and either spec out what each manufacturer offers or provide links to those manufacturers.

  4. #14
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    we-uncover-the-dead-pixel-policies-for-every-major-lcd-maker/


    Also Samsung as an EG

    What Is Samsung's Dead Pixel Policy?

    One or two dead pixels out of the approximately 1.3 million pixels on a typical LCD television is acceptable. Generally, then, if you have only a few dead pixels, service is not an option.

    With that said, Samsung does have a Dead Pixel Policy. Receiving warranty service depends on:

    The number of dead pixels
    The location of the dead pixels
    The color of the dead pixels
    The size of the LCD TV screen

    If I've helped at all please feel free to add Rep by clicking the little star

  5. #15
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    Apparently (according to the PCS welcome booklet) for laptops I would need a minimum of 3 stuck pixels to warrant a screen replacement.

    So... I have to put up with this red pixel in the middle of my screen? I only got my laptop at the end of last week :/

  6. #16
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    Just hope another 2 pop up in the next few weeks

 

 

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