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  1. #1
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    2 issues: AMD driver autodetect utility doesn't do anything, gpu fans at startup

    hey guys i've got 2 problems..

    1.I'm trying to update my 7970m driver to the 12.6 beta through the AMD site (i'm still on the 8.9 one that came on the PCS disc) but for some reason the driver autodetect utility doesnt do anything. I download it, run it and the windows processing circle comes up near the mouse but then it disappears and nothing opens or anything. When I check windows processes in task manager it shows up but thats about it.

    2. This may be completely normal but im not sure so I figured I should ask. I disabled some programs from running at startup (steam, dropbox etc) and since then every time I boot my computer up, the gpu fans kick in and runs on max for a minute or two once the windows logo comes up.. is this supposed to happen or is it just me being paranoid?

    any help would be appreciated

  2. #2
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    You could try here for the driver and download it manually

    AMD

    Then run the verification tool

    Verify

    When a computer boots up and shuts down the heat spikes and fans, depending on the system would speed up and slow down according to the heat. After a few minutes the computer system files will have done all the loading etc and the system will stable out so the temp would drop and in turn the fans would slow down.

    In saying that by disabling things on startup should, if anything have the opposite effect in that, due to less boot up times the computer can idle out and cool faster so realistically after you disabled stuff if anything it should have helped the longevity of the fans on high.

    Download and install coretemp from Here and just keep an eye on your temps for a little while. That should put your mind at ease one way or another.

    Hope this helps.

    Buzz

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  3. #3
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    thanks for the help! unfortunately the catalyst install resulted in a big fat BSOD...twice what am i doing wrong lol..seems to have worked for many others

  4. #4
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    Create a system restore point then

    Go into control panel and manually remove everything to do with your GPU in add/remove progs. Restart

    Download and install CCC from CCleaner Clicky

    Run CCC and clean all junk files and clean registry.

    Restart

    Download and install ASC Clicky

    Run deep clean and scan and fix. Restart computer

    Then try Drivers from prior post. and restart once again.

    If that fails please post FULL specs with your next post
    Last edited by Buzz; 02-07-12 at 09:15.

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  5. #5
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    I had some trouble with installing the AMD drivers too, but this is what I did and it works OK for now: Follow this guide to remove AMD drivers / software http://www.brightsideofnews.com/news...s-drivers.aspx (there's 2 pages in that article!) and then install the 12.7 beta driver http://support.amd.com/us/kbarticles...tadriver1.aspx

  6. #6
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    tried both of the above methods - ended up with no iGPU drivers, Catalyst not working due to incompatible hardware and windows stopping my 7970m due to problems. On the bright side.. no BSODs I think im happy just sticking with the old drivers for now, assuming of course this isnt a hardware issue?? if it is i might have to hit PCS up..

    full spec below btw

    Chassis & Display
    Vortex Series: 15.6" Glossy Full HD LED Widescreen (1920x1080)
    Processor (CPU)
    Intel® Core™i7 Quad Core Mobile Processor i7-3610QM (2.30GHz) 6MB
    Memory (RAM)
    8GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (2 x 4GB)
    Graphics Card
    AMD® Radeon® HD 7970M - 2GB DDR5 Video RAM - DirectX® 11
    Memory - 1st Hard Disk
    750GB WD SCORPIO BLACK WD7500BPKT, SATA 3 Gb/s, 16MB CACHE (7200 rpm)
    1st DVD/BLU-RAY Drive
    8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW)
    Memory Card Reader
    Internal 9 in 1 Card Reader (MMC/RSMMC/SD: Mini, XC & HC/MS: Pro & Duo)
    Thermal Paste
    ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND (£9)
    Sound Card
    Intel 2 Channel High Definition Audio + MIC/Headphone Jack
    Network Facilities
    GIGABIT LAN & WIRELESS INTEL® ADVANCED-N 6235 (300Mbps) + BLUETOOTH
    USB Options
    3 x USB 3.0 PORTS + 1 x USB 2.0 PORT AS STANDARD
    Firewire
    1 X 1394a FIREWIRE PORT
    Battery
    Vortex Series 8 Cell Lithium Ion Battery (5,200 mAh/76.96WH)
    Power Lead & Adaptor
    1 x UK Power Lead & 180W AC Adaptor
    Operating System
    NO OPERATING SYSTEM REQUIRED
    Office Software
    NO OFFICE SOFTWARE
    Anti-Virus
    NO ANTI-VIRUS SOFTWARE
    Keyboard & Mouse
    INTEGRATED BACKLIT UK KEYBOARD WITH NUMBER PAD
    Mouse
    INTEGRATED 2 BUTTON TOUCHPAD MOUSE
    Webcam
    INTEGRATED 2.0 MEGAPIXEL WEBCAM
    Warranty
    3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour) (£5)

    thanks for all the help!

  7. #7
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    I noticed you didnt order an operating system with your computer. What operating system are you running. Did you perform a format and fresh install of the operating system. Are your motherboard drivers all updated. Have you checked the Intel auto update service to see if there are any updates available for your chipset.

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  8. #8
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    Yeah i did do a format and fresh install (windows 7 pro, SP 1) when I got the computer and intel auto update utility says everything is ok. do you think a clean install of windows would help?

  9. #9
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    open device manager right click your GPU and uninstall and select the remove driver box.

    Restart your computer and verify all your AMD drivers have been removed. To do this click

    Start, type cmd and right click and run as admin

    in the cmd box type pnputil.exe -e and press enter

    Look through the list and see if any AMD drivers are in the driver store.
    If none are there go to add remove programs and make sure no AMD packages are installed. If they are remove. Restart

    If there are any AMD drivers in the list in the command prompt box type pnputil.exe -d Oem#.inf where # = the number next to the driver in the list. Restart.

    Then run CCC again cleaning the registry. Reboot again.

    Open program files and make sure all AMD/ATI folders have been removed. Delete accordingly.

    Open control panel, folder options, View tab. Show hidden files and folders. Apply and ok.

    Open C:\Programdata and delete any AMD/ATI folders.

    WARNING - DO NOT MODIFY ANYTHING ELSE IN THE REGISTRY

    Click start type regedit

    Click File - Export. At very bottom you will see Export range. Select ALL. Give it a file name and save it to somewhere safe.

    Then left pane navigate to HKEY LOCAL MACHINE and extend the folder.

    Click SOFTWARE and extend the folder.

    Click the folders one at a time that begin with "ATI" or "AMD" and hit the DEL key to delete them.

    Reboot.

    Then try the new drivers. If that still fails there is another underlining issue. Re-installing using your original CD will revert it back to as you have it.

    If I've helped at all please feel free to add Rep by clicking the little star

  10. #10
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    It seemed to work and everything went smoothly until it booted up for the last time after the driver install. Basically the same thing as last time - windows code 43 on the amd drivers (windows has stopped this device because it has reported problems), no intel igpu drivers (just standard vga ones) and catalyst control centre not working (catalyst control centre cannot be started. there are currently no settings that can be configured using catalyst control centre).

    I did read somewhere that a lot of people were having issues when trying to install the latest version of CCC and so just did a custom install of the updated drivers only and left CCC stock. What do you think?

    thanks again for the help!

 

 

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