Hi everyone,
I recently sent my new Cosmos II that I bought 3 weeks ago for repair, as the Hard Drive constantly made a crackling noise that was pretty annoying, and the fan OCCASIONALLY made a similar, higher pitched crackling noise. The replaced both the hard drive and the fan, but now that I have it back, not only is the hard drive making the same noise, but the fan noise is worse and more frequent!
Also the mouse has suddenly gotten quite laggy and jumpy out of absolutely nowhere, which did happen before I sent it for repair, but went away on its own.
Can anyone give me some advice, as I'm really disappointed with all the problems I'm having with it after paying so much money? Do you reckon I have grounds to return the laptop for a refund?
I recently sent my new Cosmos II that I bought 3 weeks ago for repair, as the Hard Drive constantly made a crackling noise that was pretty annoying, and the fan OCCASIONALLY made a similar, higher pitched crackling noise. The replaced both the hard drive and the fan, but now that I have it back, not only is the hard drive making the same noise, but the fan noise is worse and more frequent!
Also the mouse has suddenly gotten quite laggy and jumpy out of absolutely nowhere, which did happen before I sent it for repair, but went away on its own.
Can anyone give me some advice, as I'm really disappointed with all the problems I'm having with it after paying so much money? Do you reckon I have grounds to return the laptop for a refund?