New Desktop PC - Windows not working!

Old Post

Unforunately every-so-often the 'sysprep' application (thats a run-once application that runs when you start up your machine for the first time and that gives you an out-of-the-box feel) fails, when this happens you need to reinstall windows, there will be instructions in the welcome booklet you got with the PC.

My system was pre-set overclocked will this remove all of that data? Sorry I am new to this. It tells me to push f8 the optical drive it tells me to select isnt there?

Jck1997 said:

My system was pre-set overclocked will this remove all of that data? Sorry I am new to this. It tells me to push f8 the optical drive it tells me to select isnt there?

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I am not getting the error any more but it wants the product key! I DONT HAVE A PRODUCT KEY ANYWHERE?

Jck1997 said:

I am not getting the error any more but it wants the product key! I DONT HAVE A PRODUCT KEY ANYWHERE?

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Did you get this sorted? If so how?

Your product key should be on a sticker on the back of the case? At least that's where mine was.

gilbertotron said:

Did you get this sorted? If so how?

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it will be stuck to the back of your machine, if its a laptop it will be on the underside of the machine.

I think its a requirement from Microsoft that the system builder applies it directly to the chassis.

mantadog said:

it will be stuck to the back of your machine, if its a laptop it will be on the underside of the machine.

I think its a requirement from Microsoft that the system builder applies it directly to the chassis.

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I thought that since Win8.1 came out that the key was now embedded in the BIOS so there is no longer any need for said sticker - though how you find your key if that's the case I do not know (I may also be wrong).