virus warning

G

georgeriley

Gold Level Poster
Hi im running a HP DC7700 Desktop on windows 7 32 bit when ever i connect to the net i get a virus warning asking me to call a support number.Ive done a scan nothing found and i cant get rid of the warning unless i unplug my machine any ideas would be great please
 
U

Utilize

Enthusiast
georgeriley said:
Hi im running a HP DC7700 Desktop on windows 7 32 bit when ever i connect to the net i get a virus warning asking me to call a support number.Ive done a scan nothing found and i cant get rid of the warning unless i unplug my machine any ideas would be great please
Click to expand...

This forum only concerns PC specialist sales. Forums like Toms Hardware will answer your question.
 
steaky360

steaky360

Moderator
Moderator
Utilize said:
This forum only concerns PC specialist sales. Forums like Toms Hardware will answer your question.
Click to expand...

The OP's not asking to buy a PC - they're just asking for tech support and I think that's ok (certainly no one has told me otherwise)

georgeriley said:
Hi yeah i do AVG it doent say what program it is
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I'd scan your entire PC for virus.

Is the pop up an AVG pop up or is it just 'random'
 
G

georgeriley

Gold Level Poster
Just tried running virus scan in safe mode networking message says mode not supported .Now when i connect to the net im getting a windows 7 re-image message
 
S

swiftjay

Member
Use malwarebytes it seems more malware like then virus, that should clean it up. Malwarebytes isn't an anti-virus so it's safe to run it while you have AVG installed.
 
ubuysa

ubuysa

The BSOD Doctor
swiftjay said:
Use malwarebytes it seems more malware like then virus, that should clean it up. Malwarebytes isn't an anti-virus so it's safe to run it while you have AVG installed.
Click to expand...

But be sure to uncheck the box asking if you want to install a trial version of Malwarebytes Pro. That will give you problems if you have AVG.
 
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