Noisy lafite

RachelPC

New member
Hi Forum!

New to this - please see below for spec.

I went for a custom build partially as money is tight also as I prefer Windows to Macs. I needed something quick, decent storage, portable, long battery and nice to use.

Received this last week and sent it immediately back as it was making noises (few other cosmetic/finish issues too). A kind of high pitched whirring/buzzing could be heard from the right side of the laptop as soon as it was switched on. Sounded almost like a hard drive clunking away in the distance! Everyone in my office could hear it, as could my housemate when I got home. When it was sitting beside a Mac which was running several programs and it was doing nothing at all the noise was very obvious. (It is not loud but high pitched)

The engineers have seen it but claim they don't hear anything unusual. They have said they will do more checks with more demanding programs.
Also, the fan seemed to kick in pretty loudly on first use. PCS have advised this is partially because the machine was in 'high power mode'. I wasn't expecting this as I hadn't even had a chance to install any programes so it wasn't actually doing anything! Dosn't that suggest that the machine cannot really cool itself well and will just get louder and louder?!?

Has anyone else experienced these issues? I was under the impression that SSDs would be silent as they have no moving parts. Very confused and worried I'll be wasting my money if I keep it - part of the reason I need a new one is because the noise of my old machine drives me mad!
Advice very welcome.

Thanks


Chassis & Display
Lafité Silver Aluminium Chassis: 13.3" Matte Full HD IPS LED (1920 x 1080)
Processor (CPU)
Intel® Core™ i5 Dual Core Processor i5-5200U (2.20GHz, 2.7GHz Turbo)
Memory (RAM)
8GB KINGSTON SODIMM DDR3 1600MHz (1 x 8GB)
Graphics Card
INTEL® HD GRAPHICS 5500 (Only with Intel® Core™ CPUs)
1st Hard Disk
250GB Samsung 850 EVO SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
Memory Card Reader
Integrated 2 in 1 Memory Card Reader (SD, MMC)
Sound Card
Realtek 2 Channel High Definition Audio + MIC/Headphone Jack
Wireless/Wired Networking
GIGABIT LAN & WIRELESS INTEL® AC-3160 M.2 (433Mbps, 802.11AC) + BLUETOOTH
USB Options
1 x USB 3.0 PORT + 1 x USB 2.0 PORT AS STANDARD
Battery
Lafité Series 4 Cell Lithium Ion Battery (6,300mAh)
Power Cable
1 x UK Power Lead & 40W AC Adaptor
Keyboard Language
LAFITÉ SERIES INTEGRATED UK KEYBOARD
Operating System
Genuine Windows 7 Home Premium 64 Bit w/SP1 - inc DVD & Licence
Windows 10 Upgrade
FREE Upgrade to Windows 10 with all Windows 7 & Windows 8.1 Purchases*
DVD Recovery Media
Windows 7 Home Premium (64-bit) DVD with paper sleeve
Office Software
FREE 30 Day Trial of Microsoft® Office® 365
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 720P 30 FPS HD WEBCAM
Warranty
3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 4 to 6 working days
Quantity
1
 
Top