Nothing showing up on Bluetooth?

Hi on my defiance when I search for Bluetooth devises nothing shows up, even though I have my phone and a jam Bluetooth speaker right next to it. Also even though I have selected for my laptop to be visible to other devises my phone can't see it. What is wrong? And how do I fix it? Help would be appreciated.
 

SpyderTracks

We love you Ukraine
Hi on my defiance when I search for Bluetooth devises nothing shows up, even though I have my phone and a jam Bluetooth speaker right next to it. Also even though I have selected for my laptop to be visible to other devises my phone can't see it. What is wrong? And how do I fix it? Help would be appreciated.

are u on win 10 by any chance?
 
Which one is it?
Drivers.JPG
 
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