Incompatible Memory Kit for Intel NUC6i7KYK?

clahin

New member
Hi,
I'm new here but loved the idea to assemble my own PC as there are too many boundaries bugging me with my laptop.
So I started creating this beauty:

Case
Intel Skull Canyon NUC Case (BOXNUC6I7KYK3)
Processor (CPU)
Intel® Core™ i7 Quad Core Processor i7-6770HQ (2.6GHz, 3.5GHz Turbo)
Motherboard
Intel NUC6i7KYK Ultra Small Form Factor (HDMI/mDP, USB 3.1, G/B LAN)
Memory (RAM)
32GB Corsair 2133MHz SODIMM DDR4 (2 x 16GB)
Graphics Card
INTEL® IRIS™ PRO GRAPHICS 580
M.2 SSD Drive
1TB SAMSUNG PM961 M.2, PCIe NVMe (up to 3000MB/R, 1700MB/W)

or so I thought, before reading on the Intel website that the motherboard is not compatible with Corsair CMSO32GX4M2A2133C15 Memory kit, which seems to be exactly the Value Select kit that is displayed in the selection page of the Configurator: http://www.intel.co.uk/content/www/uk/en/support/boards-and-kits/000020648.html
So now I wonder:
(1) Why can I only choose from such a limited set of memory modules - after all, there is a wide range of fully compatible ones to choose from, but no option to do so in the Configurator.
(2) Why do I not get the full information on the memory modules, but only vague name and speed?
(3) How is a supposedly incompatible memory kit to work in the computer? I'm gonna need quite a bit of RAM for the tasks I have to do (high throughput data analysis), so the Corsair Value Select would be my only option, unless I order externally.
(4) Why is the Corsair Value Select module described as HyperX Impact?

I dearly hope there is an issue to solve this as I am highly inclined to order this computer, but I cannot do so if memory issues are to be expected.
A speedy reply and input from anyone who can help is highly appreciated

Cheers!
 

SpyderTracks

We love you Ukraine
As PCS sell custom laptops and desktops we can't advise on self builds or competitor builds. You may want to try Tom's Hardware instead which is an open forum.
 

Rakk

The Awesome
Moderator
(1) Why can I only choose from such a limited set of memory modules - after all, there is a wide range of fully compatible ones to choose from, but no option to do so in the Configurator.
The vast majority of the forum members do not work for PCS. You would have to actually ask PCS, noting that whilst they own theses forums and do try to visit when they can, they don't get to very often so it'll more than likely be quicker to phone or email them.

(2) Why do I not get the full information on the memory modules, but only vague name and speed?
I suspect because if they did then that would mean they could only use a specific model and brand at that point rather than what happens to be the best for the price at the time of ordering.

(3) How is a supposedly incompatible memory kit to work in the computer? I'm gonna need quite a bit of RAM for the tasks I have to do (high throughput data analysis), so the Corsair Value Select would be my only option, unless I order externally.
I doubt they would use incompatible memory, you would have to check with PCS though - maybe there is a mistake on the website.


(4) Why is the Corsair Value Select module described as HyperX Impact?
Um, copy and paste error maybe :) Again you'd need to actually check with PCS
 

Oussebon

Multiverse Poster
To reply in more detail:

(1) Why can I only choose from such a limited set of memory modules - after all, there is a wide range of fully compatible ones to choose from, but no option to do so in the Configurator.
PCS only stock certain kinds of components. There are a million and one SSD brands, GPU brands (there are over 130 models of GTX 1080 alone, for example). I don't work for PCS but I assume they make a judgement as to what range of options it's worth offering. perhaps to a lot of people, 2133MHz CL15 DDR4 is just CL15 2133MHz DDR4 and they're not too bothered about the brand, or they feel not enough people would have a need of CL14 2133MHz DDR4 to the extent that they would shop elsewhere if it weren't offered.

The Corsair RAM is offered not just in the NUC but in the desktops too, where with high end motherboards supporting high frequency RAM faster speeds are offered - but usually only one brand for each speed.

(2) Why do I not get the full information on the memory modules, but only vague name and speed?
As above I assume they feel it's not a sufficient priority to update the configurator to offer all of this info as a lot of people may be more interested in the RAM quantity rather than the timings and latency. I guess they figure that by illustrating it's Corsair Value Select people can look up the datasheet on the Corsair website. It would certainly be more convenient for those who wish to know if it were provided in the configurator but perhaps the great majority if people don't.

Similarly they don't provide the maximum memory OC info for most of the motherboards, probably because not many people buying a prebuilt are going to be interested in that.

(3) How is a supposedly incompatible memory kit to work in the computer? I'm gonna need quite a bit of RAM for the tasks I have to do (high throughput data analysis), so the Corsair Value Select would be my only option, unless I order externally.
It's possible PCS have found that actually their memory is compatible. They test systems before sending them out, and while they're not immune to human error on an individual basis, I can't say I've seen any cases of an entire product line being shipped by them in a state where it doesn't work.

The best thing to do might be to ask PC Specialist to confirm that they've tested it.

(4) Why is the Corsair Value Select module described as HyperX Impact?
Because that's what they used to sell until very recently and it seems they've only partially updated the configurator. Whatever their reasons, it certainly doesn't help clarity.

That's my take on it. But if I'm correct in taking it that your main concern is whether the RAM your order will be compatible with the system should you indeed decide to order it then you may be best advised to contact PCS directly.

The forums are primarily for the user community, and while PCS staff occasionally post I don't believe it's an official support channel.
 
The vast majority of the forum members do not work for PCS. You would have to actually ask PCS, noting that whilst they own theses forums and do try to visit when they can, they don't get to very often so it'll more than likely be quicker to phone or email them.


I suspect because if they did then that would mean they could only use a specific model and brand at that point rather than what happens to be the best for the price at the time of ordering.


I doubt they would use incompatible memory, you would have to check with PCS though - maybe there is a mistake on the website.



Um, copy and paste error maybe :) Again you'd need to actually check with PCS

Agreed.
 
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