Opening CD/DVD drawer

I have a Vanguard All-in-One.
How do I open the CD/DVD drawer?
Explorer/Eject does nothing.

DVD drives usually have a tiny round hole about big enough to put the end of a paper clip into that will force it to eject. That's not a feature to use regularly, it's more in case of emergency.

Is the drive showing up in windows explorer?

No hole for a paper clip.
Yes, explorer shows DVD as D:
Right-click Eject does nothing

did you use it before? can you post your full spec/order?

Hi, the PC is straight out of the box this morning.
It's a Vanguard 21.5-inch All-in-one (ASUS H110/i3-6100/1TB/8G etc).
The DVD drive is 8x SATA DVD+/-R/RW/dual layer + 24x CD-RW.
D: properties : HW = HL-DT-ST DVDRAM GTC0N 'working properly'

MJSWARLORD said:

Hi Glenn i think i spotted your problem you say your dvd writer is D . How did it become D . Regardless of how many hard drives you have the dvd/cd drive should always be E.

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That's entirely not the problem I'm afraid, the CD/DVD drive is often just the next letter after the SSDs/HDDs, so CD/DVD drives can be the D drive, E Drive, F Drive .... etc (mine is the G Drive cos I have of selection of hard drives), so the drive letter has nothing to do with it.

Regardless of how many hard drives you have the dvd/cd drive should always be E.

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That's not likely to be the issue I'm afraid. DVD drives can be any letter you like, and some years ago when home PCs commonly only had one HDD then D: was the regular letter for DVD drives.

Edit: What Rakk said

as i seem to have given wrong advice i will remove the comments

Vanguard All-in-One DVD drawer - how do I open it!?

Does anyone have a Vanguard 21.5-inch All-in-One?
How do I open the CD/DVD drawer? There's no button.
Gentle pushing/pulling does nothing. Explorer/Eject does nothing.
I'm beginning to suspect it's not fitted.
The DVD drive is supposed to be 8x SATA DVD+/-R/RW/dual layer + 24x CD-RW.
It's listed as the D: drive.
D properties : HW = HL-DT-ST DVDRAM GTC0N 'working properly'.
Any ideas?

This will probably get merged into your other topic.

I'm beginning to suspect it's not fitted.

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If it's showing up in Windows Explorer, I'm pretty sure it's fitted.

I'm not familiar with the chassis. But if the DVD drive is this thing: I'd expect you'd push inwards firmly (though not brutally) on the ridged lines, applying pressure towards the centre of the chassis, and release, and it would pop open. That's how quite a few laptop ones work anyway and I don't see where else on the chassis the DVD drive would be from looking at the photos.

If that's no good I suggest phoning PC Specialist. The forums are mostly populated by the customer community and so PCS staff may not reply here (I don't think it's an official support channel) - but I'm sure you'd get an answer by calling them pretty easily.

Oussebon said:

This will probably get merged into your other topic.

Click to expand...

Indeed, threads are merged

Thank you for the advice. My PC is exactly as per image. Pushing firmly does nothing. There's a small slot that looks like it might take a flat-bladed screw-driver, but I'm not going to try that on a brand new purchase. Have logged a call with PCS. Will see what they say. Somewhat frustrating!

PCS confirmed that the CD/DVD drive is hidden behind a protective panel, which must be pulled off, requiring some plastic-bending force.
Perhaps a hinge and a simple catch would be a design improvement, or at least a short note in the welcome pack, to save the embarrassment of users.
Issue closed!

GlennLRJ said:

PCS confirmed that the CD/DVD drive is hidden behind a protective panel, which must be pulled off, requiring some plastic-bending force.
Perhaps a hinge and a simple catch would be a design improvement, or at least a short note in the welcome pack, to save the embarrassment of users.
Issue closed!

Click to expand...

Yes, that does seem a little weird, oh well, I'm glad it has been sorted, and now we'll all know for future reference

Ah that reminds me of many, many moons ago when I used to work as an electronics repair engineer for a very large, very well know Japanese brands' repair centre.

One of the things I repaired were photocopiers. Mostly personal ones.

A brand new one came in to fix. Anyway I did the fairly easy repair and began putting in all these funky bright orange screws back in.

But the problem was a couple wouldn't stay in. So ever the eager young man I was, I glued them. Not with a screwlock. Oh no. Not even with superglue - I mean I wanted these bad boys to stay in. No...I used epoxy resin.

Oh yeah. They'd have lifted a car.

So after leaving it for a while to set - I mean I don't really need to reiterate but they were STUCK - I started to repack it. And the last thing I reboxed was a note saying before first use, be sure to remove all the bright orange shipping screws...

Man alive. This being my first proper job though I was so scared I'd be sacked I just boxed it and sent it back.

You know bizarrely it never came back.