That's entirely not the problem I'm afraid, the CD/DVD drive is often just the next letter after the SSDs/HDDs, so CD/DVD drives can be the D drive, E Drive, F Drive .... etc (mine is the G Drive cos I have of selection of hard drives), so the drive letter has nothing to do with it.Hi Glenn i think i spotted your problem you say your dvd writer is D . How did it become D . Regardless of how many hard drives you have the dvd/cd drive should always be E.
That's not likely to be the issue I'm afraid. DVD drives can be any letter you like, and some years ago when home PCs commonly only had one HDD then D: was the regular letter for DVD drives.Regardless of how many hard drives you have the dvd/cd drive should always be E.
If it's showing up in Windows Explorer, I'm pretty sure it's fitted.I'm beginning to suspect it's not fitted.
Indeed, threads are mergedThis will probably get merged into your other topic.
PCS confirmed that the CD/DVD drive is hidden behind a protective panel, which must be pulled off, requiring some plastic-bending force.
Perhaps a hinge and a simple catch would be a design improvement, or at least a short note in the welcome pack, to save the embarrassment of users.
Issue closed!