I bought a laptop in February. When I received it, it had some issues with the fan. I sent it back twice but PCSpecialist couldn't fix the issue. I spent almost 3 MONTHS discussing and arguing to have it fixed, proposing different alternatives that always got rejected. After a long time and quite bad customer service I convinced the manager to build a new laptop with similar specs (lower than the previous as they rejected to build a similar one for the same price). This new laptop was set as PRIORITY and took longer to get built than the first one with the standard process and when I received it the chassis wasn't correctly screwed!
The laptops are nice and have great specs but I would never recommend PCSpecialist to anyone after the huge lack of professionalism displayed by this company. I'm sorry but I'm hugely disappointed with you.
Attached a few pictures of the second laptop and the screwing mistake and a video of the fan issue in the first laptop...
The laptops are nice and have great specs but I would never recommend PCSpecialist to anyone after the huge lack of professionalism displayed by this company. I'm sorry but I'm hugely disappointed with you.
Attached a few pictures of the second laptop and the screwing mistake and a video of the fan issue in the first laptop...