Hey there,
I am at a bit of a loss as to where to turn to for some much needed help/advice on an issue with my computer that has lead to it being unusable as of last night.
For a while now my computer has been locking up now and then when I’ve been playing a game (mainly WoW, since that’s my main game). It was fairly infrequent, and a quick reset usually solved the issue. I’d be playing a game and the screen would completely lock up, the sound would just be a continual loop of whatever sound was happening when it locked, and I couldn’t do anything until I rebooted; sometimes it would automatically reboot on its own, but most often I would just have to manually reboot it. As I say, it was fairly infrequent though still annoying, but a quick reset an it seemed to work.
Yesterday, however, it kept doing it whenever I loaded up WoW, and then suddenly it wouldn’t even get to the game, it’d just lock up even when getting to the desktop. I’d boot it up, it’d go past the BIOS, get to the desktop, and after a minute the whole screen would just lock up, and I wouldn’t be able to do anything with it.
One thing I was able to do was run the machine in Safe Mode. I could load into Safe Mode and stay in there for hours and it doesn’t lock up. I can even load up WoW in Safe Mode (but the frame rate was like 4 fps), but as soon as I come out and go to normal Windows Mode it locks up.
I’ve tried all the usual stuff like updating all my drivers, I’ve tried updating the BIOS, I’ve tried to ensure that all the Windows updates are installed, I’ve tried unplugging all my USB devices. I’ve even tried to perform the Windows reset where it keeps your documents but removes everything else, and it starts the process, gets to about 36% and then just locks up and doesn’t continue. Finally, I tried to do a complete reset rather than the one that keeps the documents, it crashed whilst performing it and now whenever I load up the computer it goes past the BIOS, gets to a blue screen saying ‘Please Wait’ and then just stays on there indefinitely, never moving forward, often freezing on the screen itself as well.
I’m at a bit of a loss as to what will solve the problem.
I’m hoping that some of you may have a bit of advice or experience with this. I’m not that clued up on all the techy side of things, so bear with me.
Thanks for taking the time to read this and hope to hear from some of you soon.
I am at a bit of a loss as to where to turn to for some much needed help/advice on an issue with my computer that has lead to it being unusable as of last night.
For a while now my computer has been locking up now and then when I’ve been playing a game (mainly WoW, since that’s my main game). It was fairly infrequent, and a quick reset usually solved the issue. I’d be playing a game and the screen would completely lock up, the sound would just be a continual loop of whatever sound was happening when it locked, and I couldn’t do anything until I rebooted; sometimes it would automatically reboot on its own, but most often I would just have to manually reboot it. As I say, it was fairly infrequent though still annoying, but a quick reset an it seemed to work.
Yesterday, however, it kept doing it whenever I loaded up WoW, and then suddenly it wouldn’t even get to the game, it’d just lock up even when getting to the desktop. I’d boot it up, it’d go past the BIOS, get to the desktop, and after a minute the whole screen would just lock up, and I wouldn’t be able to do anything with it.
One thing I was able to do was run the machine in Safe Mode. I could load into Safe Mode and stay in there for hours and it doesn’t lock up. I can even load up WoW in Safe Mode (but the frame rate was like 4 fps), but as soon as I come out and go to normal Windows Mode it locks up.
I’ve tried all the usual stuff like updating all my drivers, I’ve tried updating the BIOS, I’ve tried to ensure that all the Windows updates are installed, I’ve tried unplugging all my USB devices. I’ve even tried to perform the Windows reset where it keeps your documents but removes everything else, and it starts the process, gets to about 36% and then just locks up and doesn’t continue. Finally, I tried to do a complete reset rather than the one that keeps the documents, it crashed whilst performing it and now whenever I load up the computer it goes past the BIOS, gets to a blue screen saying ‘Please Wait’ and then just stays on there indefinitely, never moving forward, often freezing on the screen itself as well.
I’m at a bit of a loss as to what will solve the problem.
I’m hoping that some of you may have a bit of advice or experience with this. I’m not that clued up on all the techy side of things, so bear with me.
Thanks for taking the time to read this and hope to hear from some of you soon.