Hi, I recently purchased a laptop from PCSpecialist to be used when working abroad.
This past week since arriving abroad the temperatures here are around 35-40 degrees centigrade everyday and when using my laptop the temps when idling are hitting 80 degrees centigrade!
However the real issue and the reason why I bought this laptop is gaming, temps easily hit 100 degrees within 15-30 minutes of gaming resulting in the game crashing/stuttering.
I can reduce the laptop to power saver mode but everything runs terrible and even then the temps are still relatively high.
Also the top left of the keyboard becomes incredibly hot and the WASD area causes discomfort when being used.
Is this an issue with the laptop or is it designed with only the intentions of using it in cold climate countries?
Right now it's looking like a complete waste of money because I can't game on it, surely the chassis and airflow should be sufficient to support warm temperatures (even the UK has some hot days).
the laptop is new with little to no use (I tested it in the UK but only started gaming on it out here).
What are my options?
Thanks in advance
Paul
Chassis & Display
Defiance Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) + G-Sync
Processor (CPU)
Intel® Core™ i7 Six Core Processor 8750H (2.2GHz, 4.1GHz Turbo)
Memory (RAM)
16GB Corsair 2133MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
NVIDIA® GeForce® GTX 1060 - 6.0GB GDDR5 Video RAM - DirectX® 12.1
1st Hard Disk
1TB SERIAL ATA III 2.5" HARD DRIVE WITH 32MB CACHE (7,200rpm)
1st M.2 SSD Drive
256GB ADATA SX6000 PCIe M.2 2280 (1000 MB/R, 800 MB/W)
Memory Card Reader
Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
AC Adaptor
1 x 200W AC Adaptor
Battery
Defiance Series 4 Cell Lithium Ion Battery (66WH)
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
2 Channel High Def. Audio + MIC/Headphone + Sound BlasterX® Pro-Gaming 720˚
Bluetooth & Wireless
GIGABIT LAN & WIRELESS INTEL® AC-9260 M.2 (1.73Gbps, 802.11AC) +BT 5.0
USB Options
4 x USB 3.0 Ports + 1 x USB 3.1 Type C Ports
Keyboard Language
RGB BACKLIT UK KEYBOARD
Operating System
Genuine Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Microsoft® Edge (Windows 10 Only)
Notebook Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 2.0 MEGAPIXEL WEBCAM
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 6 to 8 working days
This past week since arriving abroad the temperatures here are around 35-40 degrees centigrade everyday and when using my laptop the temps when idling are hitting 80 degrees centigrade!
However the real issue and the reason why I bought this laptop is gaming, temps easily hit 100 degrees within 15-30 minutes of gaming resulting in the game crashing/stuttering.
I can reduce the laptop to power saver mode but everything runs terrible and even then the temps are still relatively high.
Also the top left of the keyboard becomes incredibly hot and the WASD area causes discomfort when being used.
Is this an issue with the laptop or is it designed with only the intentions of using it in cold climate countries?
Right now it's looking like a complete waste of money because I can't game on it, surely the chassis and airflow should be sufficient to support warm temperatures (even the UK has some hot days).
the laptop is new with little to no use (I tested it in the UK but only started gaming on it out here).
What are my options?
Thanks in advance
Paul
Chassis & Display
Defiance Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) + G-Sync
Processor (CPU)
Intel® Core™ i7 Six Core Processor 8750H (2.2GHz, 4.1GHz Turbo)
Memory (RAM)
16GB Corsair 2133MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
NVIDIA® GeForce® GTX 1060 - 6.0GB GDDR5 Video RAM - DirectX® 12.1
1st Hard Disk
1TB SERIAL ATA III 2.5" HARD DRIVE WITH 32MB CACHE (7,200rpm)
1st M.2 SSD Drive
256GB ADATA SX6000 PCIe M.2 2280 (1000 MB/R, 800 MB/W)
Memory Card Reader
Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
AC Adaptor
1 x 200W AC Adaptor
Battery
Defiance Series 4 Cell Lithium Ion Battery (66WH)
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
2 Channel High Def. Audio + MIC/Headphone + Sound BlasterX® Pro-Gaming 720˚
Bluetooth & Wireless
GIGABIT LAN & WIRELESS INTEL® AC-9260 M.2 (1.73Gbps, 802.11AC) +BT 5.0
USB Options
4 x USB 3.0 Ports + 1 x USB 3.1 Type C Ports
Keyboard Language
RGB BACKLIT UK KEYBOARD
Operating System
Genuine Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Microsoft® Edge (Windows 10 Only)
Notebook Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 2.0 MEGAPIXEL WEBCAM
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 6 to 8 working days
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