Hi All,
I wanted to gauge everyone's view on this. I bought a Liquid Series PC from PC Specialist in April 2018.
But since the purchase I have come across multiple issues.
Here are a list of issues so far:
1st - my order was severely delayed. I was compensated for this, via an upgrade. Which I appreciate.
2nd - upon first delivery I noticed the wrong PSU was installed i.e. 650 W instead of 750 W. (this has now been rectified).
3rd - the GPU, CPU and motherboard had to be replaced according to the PC Specialist repair report after I had to return the PC within a month of purchase.
4th - upon receipt of the repaired PC my PC case was dented and damaged in transit, (new panel now received and installed)
5th - within 24 hrs of receiving the repaired PC it is now locking up/freezing. Have reinstalled windows to no avail.
6th - finally I have just identified that the 4th DP port in the GPU is not functioning and leads to a blank screen on my monitor despite my monitor being a new ZOWIE BENQ
Do you think I would be entitled to a refund or even some basic compensation ? Please give me some advice. I would really appreciate it.
Im very worried because I spent a huge amount of money I spent months saving up on and Im half thinking I want a refund becos two breakdowns within just a few months of purchase is pretty crazy to me.
I wanted to gauge everyone's view on this. I bought a Liquid Series PC from PC Specialist in April 2018.
But since the purchase I have come across multiple issues.
Here are a list of issues so far:
1st - my order was severely delayed. I was compensated for this, via an upgrade. Which I appreciate.
2nd - upon first delivery I noticed the wrong PSU was installed i.e. 650 W instead of 750 W. (this has now been rectified).
3rd - the GPU, CPU and motherboard had to be replaced according to the PC Specialist repair report after I had to return the PC within a month of purchase.
4th - upon receipt of the repaired PC my PC case was dented and damaged in transit, (new panel now received and installed)
5th - within 24 hrs of receiving the repaired PC it is now locking up/freezing. Have reinstalled windows to no avail.
6th - finally I have just identified that the 4th DP port in the GPU is not functioning and leads to a blank screen on my monitor despite my monitor being a new ZOWIE BENQ
Do you think I would be entitled to a refund or even some basic compensation ? Please give me some advice. I would really appreciate it.
Im very worried because I spent a huge amount of money I spent months saving up on and Im half thinking I want a refund becos two breakdowns within just a few months of purchase is pretty crazy to me.
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