wifi problem
- Thread starter Peet
- Start date
ubuysa
The BSOD Doctor
WiFi is very susceptible to interference so the first question to ask is 'what changed a few days ago'? If it was working ok and now it's not then something has changed - so what changed? New house phone, new mobile phone, new microwave, new TV, new (any electronic item)?
Try moving the PC, even temporarily, and see whether things get better. You might also download the free version of InSSIDer3 from https://www.techspot.com/downloads/5936-inssider.html. This will do a site survey for you and show you what nearby hotspots are on the same channel as you. It's possible that a neighbour has recently installed a new wireless router and it's interfering with yours. All routers come using either channels 1, 6 or 11 so interference is a common problem. Use inSSIDer3 to find the channel that is used the least in your neighbourhood and change your router to use that channel.
Try moving the PC, even temporarily, and see whether things get better. You might also download the free version of InSSIDer3 from https://www.techspot.com/downloads/5936-inssider.html. This will do a site survey for you and show you what nearby hotspots are on the same channel as you. It's possible that a neighbour has recently installed a new wireless router and it's interfering with yours. All routers come using either channels 1, 6 or 11 so interference is a common problem. Use inSSIDer3 to find the channel that is used the least in your neighbourhood and change your router to use that channel.
thank you.
it's a laptop defiance 3. Windows 10.
my phone and my wife's laptop does not have the same issue, the receive a strong connection. I tried with a cable and when i do a speed test the connection is double with the cable.
I used to have 4 full bars wireless signal and now just little 2
Nothing change in my habits.
Thank you
Pierre
it's a laptop defiance 3. Windows 10.
my phone and my wife's laptop does not have the same issue, the receive a strong connection. I tried with a cable and when i do a speed test the connection is double with the cable.
I used to have 4 full bars wireless signal and now just little 2
Nothing change in my habits.
Thank you
Pierre
Have you tried to reboot the wifi router?
Has Windows updated recently? Particularly to a new build?
SpyderTracks
We love you Ukraine
I’m willing to bet there’s been a windows update if you lookin your history.
I’d suggest updating the driver for the Wi-Fi card from the manufacturers website ie www.clevo.com.tw
ok my mistake, i had several updates on August, strange because i was aboard with no internet connection. anyway my update history shows these updates while i had no internet
https://support.microsoft.com/en-gb...or-windows-10-version-1803-and-windows-server
https://support.microsoft.com/en-gb/help/4343909/windows-10-update-kb4343909
https://support.microsoft.com/en-gb/help/4343902/security-update-for-adobe-flash-player
i struggle to find the driver on the Clevo website.
thanks
Pierre
https://support.microsoft.com/en-gb...or-windows-10-version-1803-and-windows-server
https://support.microsoft.com/en-gb/help/4343909/windows-10-update-kb4343909
https://support.microsoft.com/en-gb/help/4343902/security-update-for-adobe-flash-player
i struggle to find the driver on the Clevo website.
thanks
Pierre
Windows will download the updates in the background so when they were installed isn't necessarily the same thing as when they were downloaded.
From your original order, what is the WiFi card in your laptop?
Here you go. If the Windows drivers aren't working that well,or an update has caused an issue, try here: https://www.killernetworking.com/driver-downloads
The main difference is likely to be the age of the driver, is all. I'd expect the Killer site to have the newest whereas that's not usually the case on the Clevo site.
SpyderTracks
We love you Ukraine
Which hub? You said you tried a different router and the issue remained?
ok, i thought by router you meant 'device', sorry. no i don't have another hub to try.
But i'm going to make a deeper test by using this technic with 2 different computers CMD(start>run>cmd) and type ping -t www.google.com
But i'm going to make a deeper test by using this technic with 2 different computers CMD(start>run>cmd) and type ping -t www.google.com
SpyderTracks
We love you Ukraine
That just tells you if you’re connected to the internet, it doesn’t tell you much about speed issues.
hi back,
i finally could made some test to compare with my older laptop.
Old laptop: signal: 4 bars on 4. test online: ping: 5ms ; Download: 51.58mbps, Upload 9.27Mpbs
My Defiance: signal: 2 bars on 4. test online: ping: 10ms; download 17.92Mbps, upload 9.13Mbps
So it looks it's not a hub problem but from the laptop. I already tried to to install the driver on the Killernetworking website but still the same problem.
i hope the wifi card is not damaged
i finally could made some test to compare with my older laptop.
Old laptop: signal: 4 bars on 4. test online: ping: 5ms ; Download: 51.58mbps, Upload 9.27Mpbs
My Defiance: signal: 2 bars on 4. test online: ping: 10ms; download 17.92Mbps, upload 9.13Mbps
So it looks it's not a hub problem but from the laptop. I already tried to to install the driver on the Killernetworking website but still the same problem.
i hope the wifi card is not damaged
ubuysa
The BSOD Doctor
I suggest that first off you explain what you mean by 'hub'. There should be only two devices involved; your laptop and your wireless router. If you're using range extenders and the like you need to test without any other devices except the laptop and the wireless router.
The laptop needs to be in line of sight (i.e not behind walls) and withing a coupe of meters of the wireless router. Only then can you start to properly troubleshoot.
The laptop needs to be in line of sight (i.e not behind walls) and withing a coupe of meters of the wireless router. Only then can you start to properly troubleshoot.
thank you
by hub i mean the router.
I made the test with two laptop but not at the same time. The idea to make a test with two laptop was to know if the problem is from the laptop or the router. but the test on the second laptop shows good results.
The test have been done in line of sight.
should i uninstall the wireless drivers? how to do that exactly?
Thank you again
by hub i mean the router.
I made the test with two laptop but not at the same time. The idea to make a test with two laptop was to know if the problem is from the laptop or the router. but the test on the second laptop shows good results.
The test have been done in line of sight.
should i uninstall the wireless drivers? how to do that exactly?
Thank you again