P170-SM Vortex Series: 17.3" won't boot (power and gpu lights come on, no bios.)

Hello All,

I have a 4y.o P170-SM Vortex Series: 17.3" bought from PC Specialist.

It won't boot - GPU and power lights come on, CD drive clicks as usual and fans come on after a couple of mins. Screen is completely blank and caps/num/scroll lock do not work.

GPU and CPU are getting warm, as usual.

I have tried;
- removing main battery and power cable
- removing memory
- removing HDD
- removing BIOS battery
- checking all ribbon connections that I can see
- trying F2 / F5 / F7 whilst booting.

Does anyone have any suggestions please?
 
Hi Tony1044

Yes, tried an external display. Still same behavior. Any other suggestions would be appreciated. External USB devices (such as keyboard) also do not have any power when plugged in.
 
Last edited:

ubuysa

The BSOD Doctor
Have you tied it with the battery out and just the charger plugged in?

Have you done a 'soft reset'? (Battery out, charger disconnected, hold don the ON key down for 60 secs)
 
Hi ubuysa - yes, just tried the battery out, power disconnected and long press on ON key, but that hasn't worked. Also tried with just the battery out. If you have any other suggestions, I'd be grateful.
 

ubuysa

The BSOD Doctor
Hi ubuysa - yes, just tried the battery out, power disconnected and long press on ON key, but that hasn't worked. Also tried with just the battery out. If you have any other suggestions, I'd be grateful.

I think you've tried everything that you can do. A phone call to PCS would be your best next option.
 
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