I tried to order a laptop from PCSpecialist a few days ago and went through all the steps up to payment then i got an email after saying that the payment did not work. Problem is, the money was taken from my bank account so ....
I contacted PCS and they said that they had not received any payment and they said there was really nothing they could do, afterwards I contacted my bank and they said that the money had been removed from my account as a guaranteed debit so the only person who could reject it would be the vendor (PCS) and there was nothing they could.
The guys I talked to were cool about the entire thing my only problem would be that they could not really tell me anything other than "we did not get the payment and there is nothing we can do". Nothing at all about how or why it could have happened.
I was wondering if this has happened to anyone else? I assume I will get the money back but when I do and I try to buy again, will it fail again?
The worst thing about this is that I really needed the laptop in a few days for an important day and now the time for the refund and then build and delivery will not allow that to happen (That is not even counting if there is a second payment rejection)
I contacted PCS and they said that they had not received any payment and they said there was really nothing they could do, afterwards I contacted my bank and they said that the money had been removed from my account as a guaranteed debit so the only person who could reject it would be the vendor (PCS) and there was nothing they could.
The guys I talked to were cool about the entire thing my only problem would be that they could not really tell me anything other than "we did not get the payment and there is nothing we can do". Nothing at all about how or why it could have happened.
I was wondering if this has happened to anyone else? I assume I will get the money back but when I do and I try to buy again, will it fail again?
The worst thing about this is that I really needed the laptop in a few days for an important day and now the time for the refund and then build and delivery will not allow that to happen (That is not even counting if there is a second payment rejection)