Issues with website

ordered my pc from pcspecialist yesterday went to log on to the website today just to have another look around.
cant log on to my account try to password reset and the connection is timing out on the links provided and ive been stuck on hold for the past 15 minutes, making me rather uncomfortable considering it had been only been 12 hours since they took money out my account, starting to feel abit scammed.
anyone had issues like this before or got any helpful info for me thanks
 

SpyderTracks

We love you Ukraine
ordered my pc from pcspecialist yesterday went to log on to the website today just to have another look around.
cant log on to my account try to password reset and the connection is timing out on the links provided and ive been stuck on hold for the past 15 minutes, making me rather uncomfortable considering it had been only been 12 hours since they took money out my account, starting to feel abit scammed.
anyone had issues like this before or got any helpful info for me thanks

Don't worry, so long as you visited www.pcspecialist.co.uk then it's not a scam.

I'd suggest trying to access the website from your mobile not connected to your home wifi, it's likely your ISP is causing the connection difficulties.

They're a very reputable company. I can log in fine so it's not their website.

Can you post a screenshot of the page you're trying to load that's having difficulties?
 
Last edited:

Rakk

The Awesome
Moderator
I can log onto the main site fine, so things you probably want to check - are you using the right login and password, the forums and main website do not use the same login (unless you specifically set them to). My browser auto-fills in the login for the main site with the details from the forums so I have to change it to the right one when I go to the main site.


If its not that you could try a different browser or clearing the cookie for PCSpecialist (if you know how) in case that's what's causing the issue.
 

Oussebon

Multiverse Poster
As above, it's not a scam. They have a super high Trustpilot score based on tens of thousands of users and I've bought 2 PCs from them - where they delivered the PCs as ordered and honoured the warranties (above and beyond what I think they were obliged to do, too) without question. And for what it's worth, you can see the huge qty of spec advice topics where people have ordered systems and of course gone on to receive the systems they paid for :)

When you get this sorted and can log in again, do feel free to post up your spec. Would be interested to see what you're going with!
 

goodyuk82

New member
I also having problem order my pc today. Clicked order and pay now and nothing happened. I'll try my ipad tomorrow.
 
Top