So, in short. The laptop works fine without the charger connected, but if I insert the charger it will instantly BSOD, the laptop charges fine while powered off, any suggestions? The error seems fairly random though System_Thread_Exception_Not_Handled seems to be the most common, if that helps?
Laptop BSOD When charger is plugged in
- Thread starter DrDakota
- Start date
SpyderTracks
We love you Ukraine
When you plug in the laptop it will go into high performance mode and probably switch over to dedicated graphics (assumption), which could be the cause but it's impossible to know without the failing component on the system_thread_exception page.
Can you post your full specs?
SpyderTracks
We love you Ukraine
What driver is your nvidia card on?
SpyderTracks
We love you Ukraine
That's about what I was going to suggest.
If that doesn't work, then look at a bios update on the motherboard.
SpyderTracks
We love you Ukraine
depends what chassis it is, what make and model of laptop.
SpyderTracks
We love you Ukraine
Did you buy it from PCS? Is it still under warranty? If you log into your main PCS account, you may find the BIOS update in there.
Reason I ask is because if it is under warranty, then you'll want to call PCS and go through the BIOS update with them as they specify any BIOS updates need to be done through them to retain warranty.
Personally, I would give them a call anyway to get them to talk you through it because BIOS updates on Clevo's aren't a standard process, and the potential to get it wrong means a dead laptop, so penalty is quite severe.
But you can download all drivers direct from Clevo here:
https://www.clevo.com.tw/clevo_down.asp?lang=en
I believe the section for your laptop is under the below selection:
SpyderTracks
We love you Ukraine
For a BIOS update I’m sure they’d help you out even though it’s out of warranty, but hopefully the reinstall has cured the problem anyway.
Additional: If neither the reinstall, or BIOS update fix it, then it points to a dead dedicated GPU in which case you'd have to run it with the GPU disabled and just run off the integrated Intel graphics. It would still work fine for normal browsing and programs, but you wouldn't be able to game on it.
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SpyderTracks
We love you Ukraine
If you open up the nvidia control panel, go to "Manage 3d Settings" and select the preferred graphics processor to on board graphics in the global settings.
SpyderTracks
We love you Ukraine
Welcome.
ubuysa
The BSOD Doctor
Sorry, I'm a bit late to this party. 
As I understand it, you've done a clean install of Windows but what version?
Did you delete all system drive partitions and create a new partition structure?
Did you install ALL required drivers (Device Manager will show you that)?
Where did you get your drivers from?
What configuration changes did you make to Windows (if any)?
What other software did you then install (if any)?
What happens if you plug the charger in and then switch it on? Does it still BSOD?
What happens if you remove the battery, plug the charger in, and then switch on? Does it still BSOD?
How long will the laptop run on a fully charged battery (assuming 'average' use)?
A BIOS update would be a last resort and I would definitely speak to PCS first, they can probably tell you whether it's necessary (depending on what version of Windows you use) and/or whether it will help, but as suggested above there are many things you should probably look at first.
As I understand it, you've done a clean install of Windows but what version?
Did you delete all system drive partitions and create a new partition structure?
Did you install ALL required drivers (Device Manager will show you that)?
Where did you get your drivers from?
What configuration changes did you make to Windows (if any)?
What other software did you then install (if any)?
What happens if you plug the charger in and then switch it on? Does it still BSOD?
What happens if you remove the battery, plug the charger in, and then switch on? Does it still BSOD?
How long will the laptop run on a fully charged battery (assuming 'average' use)?
A BIOS update would be a last resort and I would definitely speak to PCS first, they can probably tell you whether it's necessary (depending on what version of Windows you use) and/or whether it will help, but as suggested above there are many things you should probably look at first.
Sorry for the terribly late reply, but it's Windows 10, the most recent, I installed it onto an entirely new drive, I have installed all the required drivers, I got them from Windows it's self, and Nvidia's website. And I installed Steam/Furmark for some testing, if I plug it in it crashes, if I leave it plugged in while it reboots it'll crash on startup. It will still crash with the battery unplugged, and the laptop will run until the battery goes flat under normal use. Though a weird quirk is if I have furmark running in fullscreen and plug the charger in, it stays on until I end furmark?
ubuysa
The BSOD Doctor
Did it come with Windows 10, or did you upgrade from an earlier version?
If it came with Windows 10 then I think it's unlikely that a BIOS update would be a solution, though it could.
If it didn't come with Windows 10 then it' quite likely that a BIOS update might be needed.
Either way you currently (mostly) have a brick so updating the BIOS is probably a no-brainer. I would still speak to PCS before you do that however, they will know (or be able to find out) whether you need the latest version or whether some earlier version would be more stable for you.
If a BIOS update doesn't fix it then I think you're looking at a hardware issue, and the Furmark 'test' might point to the GPU??