180w AC Adapter not working anymore

[Kommissar]

Hello just wondering if anyone would be kind enough to link a suitable replacement for my laptop, or do I just contact PC specialists to get a new one sent out

here is the specs for my laptop btw


Chassis & Display
Nova Series: 15.6" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)
AMD Ryzen 3 3100 Quad Core CPU (3.6GHz-3.9GHz/18MB CACHE/AM4)
Memory (RAM)
8GB Corsair 2400MHz SODIMM DDR4 (2 x 4GB)
Graphics Card
NVIDIA® GeForce® GTX 1660 Ti - 6.0GB GDDR6 Video RAM - DirectX® 12.1
1st Storage Drive
1TB SEAGATE 7mm SERIAL ATA III 2.5" HARD DRIVE WITH 128MB CACHE (5,400rpm)
1st M.2 SSD Drive
512GB PCS PCIe M.2 SSD (2000 MB/R, 1100 MB/W)
Memory Card Reader
Integrated Micro-SD Memory Card Reader
AC Adaptor
1 x 180W AC Adaptor
Power Cable
1 x 1 Metre Cloverleaf UK Power Cable
Battery
Nova Series Detachable 4 Cell Lithium Ion Battery
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
2 Channel High Def. Audio + SoundBlaster™ Cinema
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.2 PORT (Type C) + 2 x USB 3.2 PORTS + 1 x USB 2.0 PORT
Keyboard Language
15" NOVA SERIES UK KEYBOARD
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KK3-00002]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Microsoft® Edge (Windows 10 Only)
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM

 

[SpyderTracks]

Just create an RMA from your online account just for the power supply, then they'll deliver one when able to.

If you're outside of warranty, then if you go to the "My Spare Parts" section in "Order Details", you should be able to order one from there.

 

[Kommissar]

Just create an RMA from your online account just for the power supply, then they'll deliver one when able to.

If you're outside of warranty, then if you go to the "My Spare Parts" section in "Order Details", you should be able to order one from there.

What’s an RMA?

 

[SpyderTracks]

What’s an RMA?

A returns authorisation.

If you go into your account, then go to My Returns / Request and RMA then you get the option to "Return a Component" of the order:

 

[Kommissar]

So do I need to return the current AC Adapter to get a replacement? or will they send a new one out to me

 

[ubuysa]

So do I need to return the current AC Adapter to get a replacement? or will they send a new one out to me

They will probably send a new one and ask to to give the old one to the driver for return.